Kenyatta University Hospital - Insurance Officer Jobs in Kenya

Kenyatta University Hospital - Insurance Officer Jobs in Kenya

Kenyatta University Teaching, Referral & Research Hospital (KUTRRH) is seeking to recruit highly transformative and dynamic self-driven individuals with a high degree of integrity, result oriented, demonstrable professionalism, competence and impeccable capability to fill the following positions within its staff establishment:

Kenyatta University Hospital - Insurance Officer Jobs in Kenya

Insurance Officer - DFSPIO/KUTRRH/9

1. Background Information

Kenyatta University Teaching Referral and Research Hospital

Department: Finance
Section/Unit: None
Job Title: Insurance Officer
Reports to: Credit Control & Insurance Manager

2. Purpose of the Job

Reporting to the Credit Control & Insurance Manager, the insurance officer job is
Responsible for all collection functions necessary to ensure the prompt and correct
payment to the Hospital of all monies owed by patients and insurance providers at KUTRRH.

3. Main Duties and Responsibilities of the Job
  • Processing and documentation (claims and payment processing and medical coding) of health insurance claims
  • Responsible for updating internal databases, which electronically store and
    organize patients' records, billing details as per the registration forms
  • Liaise with Insurance underwriters on claims adjustment at the point of admission and discharge
  • Ensuring patients ac are billed within KUTRRH defined protocols and standards laid out
  • Insurance claims reporting, reconciliation and analysis of trends with regard to medical claims
  • Ensuring medical records are accurate and that the database is secure.
  • Participate in all audits, service evaluations and process reviews to enhance the
    delivery of billing service to customers /stakeholders.
  • Participate in regular checking, review and reconciliation of billing to ensure
    validity of insurance management reporting
  • Resolve incoming queries on billing from patients, insurance companies, consultants or colleagues in a professional and efficient manner
  • First point of contact with Insurance underwriters on claims and settlement
    ensuring a defined service level agreement is in place

    4. Qualifications Knowledge and Skills

    Minimum level of
    academic qualifications required to perform effectively in the role:

    a) Bachelor’s Degree in Commerce and related field from a recognized Institution

    Minimum level of knowledge that would be regularly applied to the job:

    b) Operational knowledge of Insurance and credit processes and requirements
    c) Have specific operational knowledge of assigned insurance billing contracts,

    Minimum level of professional qualifications required to effectively perform in the role:

    a) Professional Insurance certification

    Typical soft skills that would be regularly applied to the job:
    a) Communication skills
    b) Analytical thinking skills
    c) Problem solving skills
    d) Multi-tasking skills
    e) Organizational skills

    5. Relevant Work Experience Required:

    Minimum number of years of experience the jobholder is required to have to be appointed to the position:

    a) At least three years working experience in Insurance, Finance or Credit Control.
    b) Previously worked in an Insurance or hospital set up handling insurance claims

    The deadline for the receipt of all applications is Monday 5th August 2019

    If your background and competencies match the specifications of any of these posts, please send your;

    1. Application Letter,
    2. Curriculum Vitae and
    3. Filled Application Form

    ONLY via email to

    Or hard copies can be addressed to:

    The Chief Executive Officer
    Kenyatta University Teaching, Referral & Research Hospital
    P.O Box 7674 – 00100 GPO
    Nairobi Kenya

    For more information and job applications details, see; Kenyatta University Hospital - Insurance Officer Jobs in Kenya/a>

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