Kenyatta University Hospital - ICT Officers - Security Jobs in Kenya

Kenyatta University Hospital - ICT Officers - Security Jobs in Kenya


Kenyatta University Teaching, Referral & Research Hospital (KUTRRH) is seeking to recruit highly transformative and dynamic self-driven individuals with a high degree of integrity, result oriented, demonstrable professionalism, competence and impeccable capability to fill the following positions within its staff establishment:


Kenyatta University Hospital - ICT Officers - Security Jobs in Kenya

Ict Officer – System Admin and Security - DCSAICTS/KUTRRH/7

1. Background Information


Kenyatta University Teaching, Research and Referral Hospital (KUTRRH)

Department: Hospital Administration
Section/Unit: ICT System Admin and Security
Job Title: ICT Officer - System Admin and Security
Reports to: Information and Communication Technology Manager
Direct Reports:
ICT System Admin Technicians
ICT Security Technicians

2. Purpose of the Job:

Reporting to the ICT Manager, the ICT Officer System Admin and Security job exists to coordinate the provision of ICT system administration, security & information governance services, solutions and support, and advise the hospital executive on the same at KUTRRH, ensuring security and efficiency of IT
infrastructure.

3. Main Duties and Responsibilities of the Job:

  • Assist in planning for all ICT security and information governance services in the hospital, in collaboration with other sections and units’ heads and thus contribute to its overall strategic planning.
  • Maintain appropriate security measures and mechanisms to guard against unauthorized access to electronically stored and /or transmitted patient data and protect against reasonably anticipated threats and hazards
  • Set up, maintain and manage accounts and workstations
  • Oversee and/or assist in performing on-going security monitoring of organization
    information systems.
  • Undertake application problem analysis and resolution for application problems in conjunction with the users and application suppliers.
  • Coordinate the implementation of ICT security & information governance services component of hospital strategic plan within its vision, mission and culture and other national and international frameworks.
  • Develop ICT application and service strategies and service level agreements, test and deployment plans regularly, in collaboration with business unit’s departmental heads, and other key stakeholders in the hospital.
  • Ensure the exposure of all the management information systems and data information is protected for continuity of operations in the hospital.
  • Ensure security through access controls, backups and firewalls
  • Perform tuning, balancing, improvement, automation and usability of the existing software and ICT applications in the hospital.
  • Simulate and model software and applications to fit end users in the different
    business units in order to facilitate timely and quality service delivery in the hospital.
  • Work with ICT system vendors as required to configure, customize or upgrades to existing systems in order to fit different end user needs in the different sections and units in the hospital.
  • Work with various departments and strategic management department business
    analysts to identify system requirement specifications (SRS) based on business
    processes in the hospital.
  • Keep abreast with the latest enterprise systems development technologies and
    methodologies and advises the executive appropriately at the hospital.
  • Review and promote the appropriate introduction and plan for the implementation of software tool versions that offer new/latest features for effective and efficient service delivery in the hospital.
  • Review the current systems in use by different sections and units in the hospital and propose areas and approaches for improvements.
  • Contribute regularly to discussion regarding internal process and system
    improvements in order to ensure maximum efficiency across the hospital.
  • Set goals for Mean Time to Resolution (MTR)
    for all support issues, including
    escalated incidents among different sections and units in the hospital.
  • Ensure that the ICT systems section has all human and non-human resources required to provide ICT systems support services to other sections in the hospital.
  • Coordinate and provide ICT systems support services and service delivery in the hospital and ensure that they meet the expected standards and compliance in the hospital.
  • Supervise ICT system administration and system security section staff together with their services, to ensure that they offer timely services within the expected standards in the hospital
  • Coordinate and provide continuous staff training and development in the ICT systems section for their effective and efficient performance and productivity in the hospital.
  • Ensure and provide continuous ICT systems services’ advisory service to the hospital executive and other sections and units and other stakeholders through the appropriate media.
  • Coordinate monitoring and evaluation of progress and achievement of the ICT systems section’s programmes, procedures, processes and services in the hospital, and prepare and disseminate periodic reports appropriately.
  • Assist with implementation of ICT application projects. Provide technical
    input where required.
  • Provide consistent and quality technical and/or hardware services advice for business improvement and compliance with agency rules/standards.
  • Ensure compliance through adequate training programs and periodic IT security audits. These audits should be both internal and external in nature.

    4. Qualifications Knowledge and Skills:

    Minimum level of academic qualifications required to perform effectively in the role:

    a) Bachelors’ Degree in IT or Computer Science/Engineering from a recognized
    institution.

    Minimum level of knowledge required for the job:

    a) Knowledge of Enterprise Systems Management
    b) Knowledge of Database Administration
    c) Strong knowledge of ITIL
    d) Knowledge of professional standards
    e) Familiarity with various operating systems and platforms
    f) Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery

    Minimum level of professional qualification required to perform effectively in the role:

    Training in Cyber Security will be an added advantage.

    Soft skills required for the job:
    a) Communication skills
    b) Organizational skills
    c) Team building skills
    d) Leadership skills
    e) Analytical skills
    f) Ability to work under pressure

    5. Relevant Work Experience Required:

    Minimum number of years of experience the jobholder is required to have to be appointed to the position:

    At least three years’ working experience as an ICT System Admin and Security Officer
    or related field.

    The deadline for the receipt of all applications is Monday 5th August 2019

    If your background and competencies match the specifications of any of these posts, please send your;

    1. Application Letter,
    2. Curriculum Vitae and
    3. Filled Application Form

    ONLY via email to recruitment@kutrrh.go.ke

    Or hard copies can be addressed to:

    The Chief Executive Officer
    Kenyatta University Teaching, Referral & Research Hospital
    P.O Box 7674 – 00100 GPO
    Nairobi Kenya

    For more information and job applications details, see; Kenyatta University Hospital - ICT Officers - Security Jobs in Kenya/a>

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