Kenyatta University Hospital - ICT Officer- Infrastructure & Network Jobs in Kenya

Kenyatta University Hospital - ICT Officer- Infrastructure & Network Jobs in Kenya

Kenyatta University Teaching, Referral & Research Hospital (KUTRRH) is seeking to recruit highly transformative and dynamic self-driven individuals with a high degree of integrity, result oriented, demonstrable professionalism, competence and impeccable capability to fill the following positions within its staff establishment:

Kenyatta University Hospital - ICT Officer- Infrastructure & Network Jobs in Kenya

ICT Officer – Infrastructure & Network - DCSAICTIN/KUTRRH/7

1. Background Information

Kenyatta University Teaching, Research and Referral Hospital (KUTRRH)

Department: Hospital Administration
Section/Unit: ICT - Infrastructure
Job Title: ICT Officer - Infrastructure
Reports to: Information and Communication Technology Manager
Direct Reports:
ICT Infrastructure Analysts
ICT Infrastructure Technicians

2. Purpose of the Job:

Reporting to the ICT Manager, the ICT Officer Infrastructure job exists to plan, direct, and coordinate the design, installation, and connectivity of computer systems and network infrastructure to ensure the stable operation of the organization’s IT assets, and advise the hospital executive on the same at KUTRRH.

3. Main Duties and Responsibilities of the Job:

  • Plan for all ICT infrastructure in the hospital, in collaboration with other sections and units’ heads and thus contribute to its overall strategic planning.
  • Design and implement short and long-term strategic plans to make network capacity meet existing and future requirements.
  • Develop, implement, and maintain policies, procedures, and associated training plans for network resource administration and appropriate use.
  • Practice network asset management, including maintenance of network component inventory, life cycle management and related documentation.
  • Establish service level agreements with end users.
  • Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and
    development efforts.
  • Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for IT projects and associated efforts.
  • Coordinate and contribute to ICT infrastructure projects and other operational needs as required which will involve internal and external contractor support.
  • Perform cost-benefit and return on investment analyses for proposed systems
    to aid management in making implementation decisions.
  • Negotiate with vendors, outsourcers, and contractors to secure network products and services.
  • Assess, approve, and administer all equipment, hardware, and software upgrades.
  • Manage and ensure effectiveness of servers, including e-mail, print, and backup servers, and their associated operating systems and software. Responsible for on-site and off-site data centers.
  • Manage and ensure optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs, and so on.
  • Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure.
  • Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure.
  • Oversee the administration of user accounts, permissions, and access rights in
  • Develop, configure, maintain, support, and optimize all new and existing network hardware, software, and communication links.
  • Responsible for telephone, data center, security systems and other electronic
  • Manage infrastructure services such
    as asset management, security systems
    (Antivirus, Mail & Web filtering), automatic system configuration, deployment, system monitoring and maintenance services.
  • Resolve problems reported by end user
  • Direct and administrate a contingent of network analysts and technicians, and where necessary, conduct performance reviews and corrective action.

    4. Qualifications Knowledge and Skills:

    Minimum level of academic qualifications required to perform effectively in the role:

    a) Bachelors’ Degree in IT or Computer Science/Engineering from a recognized

    Minimum level of knowledge required for the job:
    a) Knowledge of Enterprise Systems Management
    b) Knowledge of Database Administration
    c) Strong knowledge of ITIL
    d) Knowledge of professional standards
    e) Experience managing and configuring enterprise-wide LANs, WANs, WLANs, VPNs, etc.
    f) Exceptional knowledge of service and application delivery, as well as successful
    service level agreement accomplishments.
    g) Excellent knowledge of current protocols and standards, including Active Directory, Group Policies, MS Exchange, Core Switching/Routing, SSL/IPSec, SAN, Virtualization, Business Continuity, Disaster Recovery.
    h) Conversant with programming languages such as Net, PHP.
    i) Experience in interpreting the applicability of local and federal laws/regulations
    (including data privacy practices and laws) to company operations.
    j) Hands-on experience troubleshooting hardware such as servers, routers, switches,modems, network interface cards, and so on.
    k) Knowledge and understanding of system flow charts, data processing concepts,and telecommunications principles.
    l) Experience installing network cabling and telephony systems.

    Professional qualification required to effectively perform in the role:

    a) Professional certification such as Certified Computer Network Professional (CCNA), CCNP.

    Soft skills required for the job:
    a) Communication skills
    b) Organizational skills
    c) Team building skills
    d) Leadership skills
    e) Analytical skills
    f) Ability to work under pressure

    5. Relevant Work Experience Required:

    Minimum number of years of experience the jobholder is required to have to be appointed to the position:
    a) At least three years working experience as an ICT Infrastructure Officer or related field

    The deadline for the receipt of all applications is Monday 5th August 2019

    If your background and competencies match the specifications of any of these posts, please send your;

    1. Application Letter,
    2. Curriculum Vitae and
    3. Filled Application Form

    ONLY via email to

    Or hard copies can be addressed to:

    The Chief Executive Officer
    Kenyatta University Teaching, Referral & Research Hospital
    P.O Box 7674 – 00100 GPO
    Nairobi Kenya

    For more information and job applications details, see; Kenyatta University Hospital - ICT Officer- Infrastructure & Network Jobs in Kenya/a>

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