Kenyatta University Hospital - Credit Control & Insurance Manager Jobs in Kenya

Kenyatta University Hospital - Credit Control & Insurance Manager Jobs in Kenya

Kenyatta University Teaching, Referral & Research Hospital (KUTRRH) is seeking to recruit highly transformative and dynamic self-driven individuals with a high degree of integrity, result oriented, demonstrable professionalism, competence and impeccable capability to fill the following positions within its staff establishment:

Kenyatta University Hospital - Credit Control & Insurance Manager Jobs in Kenya

Credit Control & Insurance Manager - DFSPCM/KUTRRH/6

1. Background Information

Kenyatta University Teaching Referral and Research Hospital

Department: Finance
Section/Unit: None
Job Title: Credit Control & Insurance Manager
Reports to: Chief Finance Officer
Direct Reports:
Credit Control Officer
Insurance Officer

2. Purpose of the Job

Responsible for all collection functions necessary to ensure the prompt and correct
payment to the Hospital of all monies owed by patients and insurance providers will be responsible for working accounts with balances according to their respective payer at KUTRRH.

3. Main Duties and Responsibilities of the Job:
  • Participate in formulation, reviewing and implementation of the Hospital’s credit control procedures
  • Ensuring that all transactions in the department are compliant with statutory and
    hospital regulations.
  • Responsible for the timely and accurate review of posting and balancing of payment /rejection and adjustment transactions which are necessary for closing accounts.
  • Have specific operational knowledge of assigned insurance billing contract,
    agreements and responsibilities in reviewing and following up aged debt.
  • Be cognizant of responsibility of credit controller role in affecting hospital cash-
  • Follow key processes and procedures in completing credit control tasks to quality standards.
  • Collaborate with team members to facilitate the delivery of effective billing
    services and follow-up to all customers to promote account reconciliation.
  • Manage assigned list by ensuring the timeliness and accuracy of billings,
    collections, contractual postings, payments and adjustments of accounts based upon functional standards.
  • Resolve incoming queries on billing or outstanding accounts from patients, insurance companies, consultants in a professional and efficient manner.
  • Responsible for updating system notes with account activity, status and expected
  • Developing service level agreements and executing 3rd party contract on delegation
  • Apply reminders on account to ensure full follow through by relevant insurance group.
  • Have sufficient knowledge or access to knowledge to provide correct information with regard to fees, excesses or co-payments on
    individual policies or individual procedures.
  • Handle disputed bills and negotiate to bring payment within the agreedterms.
  • Provide accurate advice on billing queries.
  • Ensure that debts are paid in a timely manner.
  • Prepare and submit daily, weekly, and monthly reports for the department.
  • Overseeing key account and customer relationship management

    4. Qualifications, Knowledge and Skills

    Minimum level of academic qualifications required to perform effectively in the role:

    a) Bachelor’s Degree in Finance, Science, Social Sciences or related field from a
    recognized Institution.

    Minimum level of knowledge required for the job:
    a) Operational knowledge of Credit Control processes and requirements
    b) Be competent in the use of the IT structure and processes that support business office processes and credit control.

    Professional qualifications required to effectively perform in the role:

    a) A post-graduate in a related field or any parastatal related training.

    Soft skills required for the job:
    a) Communication skills
    b) Team Management skills
    c) Analytical thinking skills
    d) Problem solving skills
    e) Multi-tasking skills
    f) Organizational skills
    g) Excellent negotiations skills.

    5. Relevant Work Experience Required:

    Minimum number years of experience the jobholder is required to have to be appointed to the position:

    At least five years working experience in Credit Control, Finance, Tax or a related

    The deadline for the receipt of all applications is Monday 5th August 2019

    If your background and competencies match the specifications of any of these posts, please send your;

    1. Application Letter,
    2. Curriculum Vitae and
    3. Filled Application Form

    ONLY via email to

    Or hard copies can be addressed to:

    The Chief Executive Officer
    Kenyatta University Teaching, Referral & Research Hospital
    P.O Box 7674 – 00100 GPO
    Nairobi Kenya

    For more information and job applications details, see; Kenyatta University Hospital - Credit Control & Insurance Manager Jobs in Kenya/a>

    Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

    Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

    Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Jobs Kenya.

    Scholarship 2020/21

    Undergraduate Scholarships 2020/2021
    Masters Scholarships,
    PhD Scholarships,
    International Scholarships.