Kenya Team Manager - Nimble Group Jobs

Kenya Team Manager - Nimble Group Jobs


Team Manager Job Nimble Group

The Team Manager will be responsible for the collections performance of the collectors against set.

Collections and productivity targets as well as quality standards, act as the point of escalation for queries and complaints. They will be responsible for ensuring understanding of the business and legislative requirements and will be responsible for full staff management and reporting.

Requirements

  • A minimum of 2 years recent experience in the position of a collections agent or call center Team leader – previous
    exposure / experience in/to a Team Leader / management function in an external debt
    collections environment would be an advantage
    Credit and criminal clear
  • Computer literate – minimum of intermediate level on Excel, Word, Outlook and Windows Explorer
  • Strong reporting and analytical skills
  • Strong financial skills
  • Strong communication skills
  • Ability to negotiate effectively
    Target driven
  • Ability to listen actively and provide feedback
  • Able to manage conflict
  • A pro-active team player – works well in a team and contributes to the team success
  • Coach and mentor for direct reports for improved performance
  • Strong organization and planning skills.
  • Competent in MS Office at an intermediate level
  • MS Word
  • MS Excel
  • MS Office

    How to Apply

  • External applications: If you are this candidate, please register and apply on-line using the following link: https://nimble-group.breezy.hr/
  • For more information and job application details, see; https://nimble-group.breezy.hr/

  • Applications Close on 15th November 2018
  • NB: Incomplete and late applications will not be considered.
  • Only candidates who meet the minimum requirements will be shortlisted for interviews.
  • If you do not receive a response within two weeks of the date this position was advertised, please consider your application unsuccessful.

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