Kenya School of Law Hospitality Officer Jobs


Kenya School of Law Hospitality Officer Jobs; Assist in the implementation of hospitality policies, procedures, and processes.


Job Specifications (Duties)

  • Prepare housekeeping unit reports reflecting financial implications, complaints, and compliments on monthly and quarterly basis to ensure all revenue is captured and complaints acted upon.

  • Allocate duties to staff for smooth running of the housekeeping unit.

  • Evaluate performance targets of supervised staff to ensure continuous improvement of standards and goals.

  • Plan and coordinate reservations and bookings of guests using the institution’s conferencing facilities to ensure guest comfort.

  • Inspect hostels, public areas, grounds, and conference rooms to determine repair or replacement needs and make recommendations to prolong equipment and furniture lifespan.

  • Provide content for marketing school services (conference facilities, hire grounds for weddings) through brochures, journals, and magazines to maximize bookings.

  • Coordinate and issue cleaning supplies and equipment to support staff in daily operations.

  • Ensure invoicing and billing of guests and students for settlement of bills to avoid revenue loss.

  • Investigate complaints regarding housekeeping services and equipment, taking corrective action to maintain high professional standards.

  • Nurture good relationships with key clients for financial sustainability and as a marketing tool for the school.


    Person Specifications
  • Bachelor’s Degree in Hospitality Management, Home Economics, or Institution Management from a recognized institution.

  • Must meet requirements of Chapter 6 of the Constitution.

  • Proficiency in computer applications.

    How to apply

    For more information and job application details, see; Kenya School of Law Hospitality Officer Jobs

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