Kenya Revenue Authority Manager - Operations & Coordination Office Jobs

Kenya Revenue Authority Manager - Operations & Coordination Office Jobs

Job summary:

  • Supporting the Department’s agenda at Manager level

  • Coordinating strategic initiatives, spearheading and harnessing innovations,

  • Facilitating the development and implementation of policies and identifying specific opportunities that are aligned with KRA’s current and future strategic objectives

    Academic and Professional Qualifications:

  • A Bachelor’s Degree in Business Administration, Economics, Business/Commerce, Statistics or related fields

    Main Duties and Responsibilities:

  • Develop and coordinate departmental consultation forums and liaise with business process owners to inform service improvement.

  • Provide training and guidance to departmental staff and senior level management on performance and targets

  • Communicate to all staff in the department on performance issues including the preparation and signing of performance contracts and other performance reports.

  • Develop and implement monitoring systems for departmental performance indicators and standards, and compliance with internal and external audit requirements.

  • Devise and implement policies and strategies for the development, implementation and monitoring of departmental service delivery performance standards

  • Develop a system for documentation, retrieval and distribution of key information

  • Undertake key Business Process documentation

  • Ensure capacity develop for business analysis in own department

  • Coordinate strategic processes, policies, and decisions that together enable effective and efficient

    Relevant Work Experience Required:

  • At least 5 years of experience in the required technical areas and two (2) years’ of which should be at a entry-level managerial position

  • A clear understanding of the Authority’s mandate, business


  • High level of analytical skills

  • Decision-making and problem solving skills

  • Workload prioritization and ability to meet deadlines

  • Good understanding of policies and laws with implications for KRA

  • Driven and self-starter

  • Ability to work under pressure and meet tight deadlines

  • Good communication skills

  • Strong Business analysis skills – ability to analyse trends in the wider economy

  • Management and mentorship skills

  • High levels of integrity

    How to Apply

  • For more information and job application details, see; Kenya Revenue Authority Manager - Operations & Coordination Office Jobs

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