Kenya Revenue Authority Jobs - Manager - Operations & Business Transformation Office Vacancies

Kenya Revenue Authority Jobs - Manager - Operations & Business Transformation Office Vacancies

  • Intelligence & Strategic Operations
  • Operations & Business Transformation office
    Reports to:
  • Chief Manager, Operations & Business Transformation Office
    Direct reports:
  • Assistant Manager, Operations & Business Transformation Office,Supervisors, Administration & Quality Assurance.

    Job Summary

    The job holder will be responsible for:

  • Providing administrative support,
    departmental reporting,coordinating quality assurance
  • implementation of business transformation strategies

    Main Responsibilities of the job

    Tasks and Outputs

  • Developing and monitoring implementation of departmental budgets, procurement, and training plans.
  • Preparing and coordination of management reports.
  • Providing administrative and logistical support for departmental operations including coordinating quality assurance programs.
  • Coordinating development and implementation of the departmental transformation agenda.
  • Providing oversight for departmental projects and liaising with Transformation and Leadership Office (TLO) on departmental projects portfolio.
  • Coordinate development and implementation of departmental procedure manual and other frameworks.
  • Oversee management of public complaints on KRA relating to tax evasion and staff misconduct.
  • Ensuring compliance with office of the Ombudsman requirements.

    Qualifications, Knowledge and Skills

    Academic Qualifications

  • Bachelor degree from a recognized university
  • Evidence of training for a cumulative period of not less than two months in the areas of administration, reporting, quality assurance and Intelligence management
  • Training in Tax and customs administration will be an added advantage.
  • Professional Certification in the areas of administration, reporting, finance, quality assurance and fraud investigation is an added advantage.

    Relevant Experience
  • 5 years of progressive work experience in the areas of
    administration, reporting, quality assurance, Customs and Tax administration and Intelligence management two (2) of which should be leading team(s).
  • Experience in Customs and Tax administration is an added advantage.

    Competencies required
  • Honesty and integrity of character.
  • Good decision making capabilities
  • Good planning, organizational and analytical skills
  • Resilient, focused and results oriented
  • Excellent oral and written communication, presentation and interpersonal skills
  • Motivated, dynamic and dedicated team player
  • Ability to build and maintain strong relationships

    How to Apply
  • All applications from interested and qualified candidates must be submitted online via the process below.
  • ONLY shortlisted candidates will be contacted.
  • All applications should be submitted online by 21st March 2019
  • We are an equal opportunity employer committed to gender and disability mainstreaming. Persons with Disability are encouraged to apply.
  • KRA does not charge any application, processing, interviewing or any other fee in connection with our recruitment process.
  • For more information and job application details, see; Kenya Revenue Authority Jobs - Manager - Operations & Business Transformation Office Vacancies

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