Kenya National Trading Corporation ICT Officer Jobs

Kenya National Trading Corporation ICT Officer Jobs


Job Purpose

  • The role is responsible for system administration, database administration, network administration and user support services. The position also handles software installation, configuration, design, data migration, monitoring system performance, system security, backups, troubleshooting, and data recovery.

    Key Responsibilities/ Duties / Tasks

    Managerial / Supervisory Responsibilities

  • Oversee network technology tools to ensure optimal performance of the applications and
    hardware;

  • Develop and implement security measures to safeguard KNTC website, Intranet and respective portals;

  • Spearhead the resolution of high priority and high impact application incidents to ensure
    secure systems are deployed;

  • Lead the implementation of ICT policies

    Operational Responsibilities / Tasks

  • Plan and implement databases to meet Corporate requirements.

  • Monitor and enforce user access, controlling system access permissions and privileges to as
    per Corporate ICT policy.

  • Receive issues and log in the issues to the user support register in order to provide first line support to users (network, application and end point security);

  • Maintain ICT security tools and network security logs for system security audit purposes;

  • Provide technical assistance and support to internal staff, regional offices and partner
    stakeholders.

  • Maintain the ICT asset register by ensuring recording of any asset movement as well as
    monitoring performance;

  • Maintainthe server room and ensure optimal operation of servers, air conditioning and
    cleaning of the server infrastructure;

  • Apply system operating update PATCHES and configurations;

  • Carry out Web design, update, maintenance and search engine optimization (SEO);

  • Develop and maintain web portals and web applications;

  • Document, analyze, prioritize and organize systems requirements specifications to facilitate
    development of systems to be utilized in
    the Corporation.

  • Develop and present proposals and feasibility reports of new systems and enhancements of
    current systems;

  • Raise purchase requisitions for ICT hardware and software purchases;

  • Receive and forwards invoices for outsourced ICT services;

  • Handles departmental petty cash for ICT incidentals;

  • Align system requirements with business strategies and requirements; and

  • Maintain system reviews and service level agreements to meet corporate objectives.

    Job Dimensions:

    Responsibility for Physical Assets]

  • Office furniture

  • Laptop/Workstation

  • Servers and Enterprise Storage

  • Security and Network devices

  • Data and Information systems (ERP)

    Decision Making / Job Influence

  • Operational decisions]

    Working Conditions

  • Predominantly works from an office setup and server room with regular field visits.

    Job Competencies (Knowledge, Experience and Attributes / Skills).

    Academic qualifications

  • Bachelor’s Degree in any of the following disciplines: - Information Technology,
    Computer Science, Computer Engineering or any other relevant and equivalent
    qualification from a recognized Institution.

    Functional Skills, Behavioral Competencies/ Attributes:

  • Functional Skills

  • Analytical skills

  • Communication skills.

  • Innovative skills.

  • Interpersonal skills.

  • Negotiation skills.

    Behavioral Attributes

  • Networking skills.

  • Problem solving skills.

  • Integrity.

  • Emotional intelligence.

    How to Apply

  • For more information and job application details, see; Kenya National Trading Corporation ICT Officer Jobs


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