Kenya Medical Training College (KMTC) Corporate Communications Assistant Jobs in Kenya

Key Duties & Responsibilities

Duties and responsibilities at this level will entail:

Receiving and channelling incoming calls to the respective destinations.

Booking outgoing calls and facilitating conversations between callers and receivers.

Carrying out routine testing of exchange lines and switchboard facilities.

Maintaining records of telephone equipment and peripherals.

Updating the calls register by recording the necessary details of calls.

Confirming visitors’ identification documents.

Responding to customer enquiries and directing them to the respective destinations.

Maintaining a register of all complaints raised by customers/visitors.

Operating the switchboard.

Providing good customer care service.

Person Specification

For appointment to this grade, a candidate must have:

Diploma in any of the following disciplines: Customer Service, Public Relations, International Relations and Diplomacy, Communication Management, Event Management, Front Office, or equivalent qualification from a recognized institution.

Proficiency in computer application skills.

How to Apply

For more information and job application details, see; Kenya Medical Training College (KMTC) Corporate Communications Assistant Jobs in Kenya

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