Kenya Institute of Management Officer Membership - Alumni and Student Affairs Jobs in Kenya
Kenya Institute of Management Officer Membership - Alumni and Student Affairs Jobs in Kenya
PurposeThis position is responsible for managing the member life-cycle from recruitment, renewal process and member benefit administration through vetting, processing of certificates and membership certificates.
Main Responsibilities
Managerial / Supervisory/ Operational Responsibilities or roles:
Recruitment of members both individual and corporate.
Engaging the students and the alumni for mutual benefit and to grow the Institute business through the identified groups.
Respond to inquiries pertaining KIM products and services for customer satisfaction.
Convert live leads into business through making follow ups.
Collect, compile and process alumni data to be able to constantly communicate on KIM activities.
Shortlist alumni for profiling to be used in promotion of the Institute.
Ensure that Branches develop, plan and implement value add non-academic activities for students and members.
Coordinate students’ attachments in partnership with the corporate to give them work exposure.
Participate in marketing campaigns to get leads for follow up.
Coordinate staff at the call centres to ensure smooth running of the operations.
Work closely with the departments across the Institute to maximize engagement with membership recruitment strategy.
Assist in organizing and coordinating logistics around membership events and activities such as fellows’ luncheons, corporate breakfast, women in leadership dinner and communities of practice.
Actively engage in marketing membership to be able to meet the set recruitment targets.
Review membership benefits to be able to satisfy members’ needs through meeting their expectations.
Any other duty that may be assigned from time to time by your supervisor.
Knowledge, Skills and Experience
Minimum level of academic qualification, skills and
knowledge required to perform effectively in the role: Bachelor’s Degree in Commerce(Marketing) or Business
Minimum level of personal and professional experience required to perform effectively in the role: Post graduate diploma
Be a member of a relevant professional body.
Minimum months or years of experience required to have to be appointed to the position : Three(3) years of relevant work experience in service marketing
Key Performance Indicators
Improved business and more conversions
Business growth through use of digital platforms
Convert live leads into Business
Highly satisfied clients that give reference and repeat business
Recruitment of Individual Members
How to Apply
Interested candidates are advised to send an Application letter in MS Word format indicating their current and expected salary to the email address: recruitment@kim.ac.ke to reach us by 6th October 2019.
In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role.
Include your day and evening telephone numbers, email address, names and address of three professional referees.
For more information and job application details, see; Kenya Institute of Management Officer Membership - Alumni and Student Affairs Jobs in Kenya
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