Kenya Institute of Management Branch Manager - Small Branch Jobs in Kenya

Kenya Institute of Management Branch Manager - Small Branch Jobs in Kenya

Job Purpose

This position is responsible for overseeing the overall running and operations of the branch, marketing the Institutes’ product and services, providing all the institute service to the members and clients and supervising staff and faculty to ensure achievement of the set revenue targets.

Main Responsibilities

Managerial / Supervisory/ Operational Responsibilities or roles:

  • Oversee operations of the branch through ensuring that KIM members and clients get timely and quality services for customer satisfaction.
  • Responsible for planning and implementing branch strategies, recruitment of students to institute’s School of Management and certification courses and other programs to be able meet the targets in terms of students’ number and fee collections
  • Promote and offer the institutes Services through marketing campaigns for membership development and leadership development.
  • Handle customer all inquiries on the institute services and communicate customer needs to the relevant department /Office.
  • Prepare monthly and quarterly reports on progress achieved and challenges encountered and financial reports covering all the activities of the branch.
  • Be in charge of all the resources in the branch including finances and assets to ensure proper utilization.
  • Represent the branch at the management level and vice versa to report on the progress of the branch on achievements.
  • Actively seek to convert leads generated into clients through constant follow up.
  • Implement management decisions and institutes policies at the branch level to ensure consistency in service delivery.
  • Manage the branch staff welfare to ensure staff motivation and exclusivity.
  • Recruit new members
    to KIM through processing applications and forwarding to the membership.

    Knowledge, Skills and Experience
  • Minimum level of academic qualification, skills and knowledge required to perform effectively in the role: Master’s Degree in Education or any other related field
  • Minimum level of personal and professional experience required to perform effectively in the role: Diploma from Kenya Institute of Management
  • Minimum months or years of experience required to have to be appointed to the position : Five (5) years of relevant experience, with 3 years in teaching and 2 years in management.

    How to Apply
  • Interested candidates are advised to send an Application letter in MS Word format indicating their current and expected salary to the email address: to reach us by 10th October 2019.
  • In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role.
  • Include your day and evening telephone numbers, email address, names and address of three professional referees.
  • For more information and job application details, see; Kenya Institute of Management Administration Assistant Jobs in Kenya

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