Kenya Builders & Concrete Co. Ltd Sales Clerk Jobs
Key Duties / Responsibilities
Prepare accurate daily, weekly, monthly, and quarterly sales updates (daily by 10:00 a.m.; weekly on Mondays; monthly by the 3rd; quarterly by the 5th of the first month of the following quarter)
Ensure 100% accurate data input for customer/sales‑order information (customer/project name, location, engineer, architect, developer, installer, phone, email, quotation/invoice numbers, etc.)
Maintain an up‑to‑date customer database
Consolidate quotations, invoices, tenders, BQs, and sales by product category (Concrete & Paving Blocks, Concrete Roof Tiles, Concrete Pipes, Eurocon products, Tile Adhesives, Waterproofing)
Manage and retain portfolio customers; prepare monthly briefs on client movements, acquisitions, and inactive clients
Conduct monthly/quarterly customer exit surveys (template provided)
Prepare accurate monthly customer‑feedback reports (template provided)
Maintain an updated customer‑complaints register (template provided)
Update daily sales‑dashboard metrics (salesperson/region performance, quotations/conversions, truck turnaround, visit calls vs targets, tenders raised/submitted, BQs)
Generate actionable minutes promptly and circulate for action
Maintain sales files with correct labelling, zero misfiling, and fast retrieval
Key Outputs / Deliverables
Annual territory business‑plan development
Achievement of agreed team sales targets/outcomes
Customer retention, improved relationships, and quality service to existing clientele
Compliance with departmental processes/team‑management routines
Timely, accurate sales reports for decision‑making
A highly motivated field sales team
Qualifications & Experience
Diploma in Business Administration or equivalent
Minimum 3 years’ experience in sales
Key Skills & Competences
Detail‑oriented and organised, with strong sales/relationship‑building skills
High sensitivity/confidentiality with internal/external customers
High accuracy and strong analytical ability
Good numeracy, problem analysis, and reporting skills
Highest level of personal/professional integrity
How to Apply
Send your updated CV to careers.kbcl@kenyabuilders.com by 25th September 2026. Please indicate “Job Title”.
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