Kenya Animal Genetic Resources Centre Customer Care Assistant Jobs

Kenya Animal Genetic Resources Centre Customer Care Assistant Jobs

Job Description

The duties and responsibilities of the officer will entail:

  • Guiding and directing visitors;
  • Operating the telephone switchboard;
  • Managing incoming calls and customer service enquiries;
  • Managing the customer care desk;
  • Maintaining up to date records on visits and calls; and
  • Updating the internal directory.

    Job Specification

    For appointment to this grade, a candidate must have:

  • KCSE D+ or equivalent from a recognized institution and two (2) years relevant work experience;
  • Certificate in Customer Care or its equivalent from a recognized institution; and
  • Fulfilled the requirements of Chapter Six of the Constitution.

    Key Competencies and Skills

  • Proficiency in IT;
  • Public Relations skills;
  • Good communication and reporting skills in both English and Kiswahili;
  • Interpersonal skills; and
  • Integrity.

    For more information and application details see;Kenya Animal Genetic Resources Centre Customer Care Assistant Jobs

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