Kenya Airways Flight Attendant Jobs in Kenya

Kenya Airways Flight Attendant Jobs in Kenya

Brief Description

Consistently deliver quality service in a safe and secure cabin environment that guarantees guest comfort and satisfaction.

Detailed Description

  • Deliver in flight customer service to set standards for customer satisfaction and loyalty.

  • Maintain proper utilization of company property to avoid wastage and misuse.

  • Implement health, safety and security standards to ensure compliance to regulatory requirements and company standards on every flight.

  • Sell duty free items to maximize profits.

  • Resolve all Opportunities to improve on board and close feedback with the assistant flight purser.

  • Deliver onboard quality customer service according to company set standards to ensure customer satisfaction and loyalty and make recommendations where necessary.

    Job Requirements

    Qualification (Minimum)

  • Certificate Airline Cabin Crew (KQ PRIDE STAR)

  • K.C.S.E minimum grade C plain or equivalent

  • English language proficiency.

  • Leadership and communication training

  • Excellent communication skills.

  • Computer proficiency.

  • Experience in customer service environment desirable.

  • Good knowledge of regulatory requirements, industry and company policies, procedures and standards.

    Years of Experience (Minimum)

  • 21 years of age

  • Airline or hospitality environment experience(s)

    Additional Details

  • O level academic achievements with a mean
    grade of C plain or equivalent

  • English language proficiency

  • Proficiency and fluency in a foreign language is an added advantage.

  • Excellent communication and interpersonal skills

  • Background in the hospitality industry, desirable

  • Experience in a customer service environment desirable with a natural flair for hospitality.

  • IT proficient

  • Ability to swim Other Skills

    • Excellent communication and interpersonal skills.

    • Computer proficiency Behavioral competencies

    • Team leader and motivator

    • Results focus

    • Communication skills

    • Building a results-oriented team

    • High Integrity and honesty

    • Customer insight

    • Exceptional sales skills

    How to Apply

    For more information and job application details, see; Kenya Airways Flight Attendant Jobs in Kenya

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