Kenya Airways Flight Attendant Jobs in Kenya

Kenya Airways Flight Attendant Jobs in Kenya

Brief Description

Consistently deliver quality service in a safe and secure cabin environment that guarantees guest comfort and satisfaction.

Detailed Description

Deliver in flight customer service to set standards for customer satisfaction and loyalty.

Maintain proper utilization of company property to avoid wastage and misuse.

Implement health, safety and security standards to ensure compliance to regulatory requirements and company standards on every flight.

Sell duty free items to maximize profits.

Resolve all Opportunities to improve on board and close feedback with the assistant flight purser.

Deliver onboard quality customer service according to company set standards to ensure customer satisfaction and loyalty and make recommendations where necessary.

Job Requirements

Qualification (Minimum)

Certificate Airline Cabin Crew (KQ PRIDE STAR)

K.C.S.E minimum grade C plain or equivalent

English language proficiency.

Leadership and communication training

Excellent communication skills.

Computer proficiency.

Experience in customer service environment desirable.

Good knowledge of regulatory requirements, industry and company policies, procedures and standards.

Years of Experience (Minimum)

21 years of age

Airline or hospitality environment experience(s)

Additional Details

O level academic achievements with a mean

grade of C plain or equivalent

English language proficiency

Proficiency and fluency in a foreign language is an added advantage.

Excellent communication and interpersonal skills

Background in the hospitality industry, desirable

Experience in a customer service environment desirable with a natural flair for hospitality.

IT proficient

Ability to swim Other Skills

• Excellent communication and interpersonal skills.

• Computer proficiency Behavioral competencies

• Team leader and motivator

• Results focus

• Communication skills

• Building a results-oriented team

• High Integrity and honesty

• Customer insight

• Exceptional sales skills

How to Apply

For more information and job application details, see; Kenya Airways Flight Attendant Jobs in Kenya

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