Kenya Airports Authority Marketing Officer - Retail - Jobs in Kenya

The job holder is responsible for identifying and administering non-aeronautical businesses in order to cater for the needs and wants of the airport users and service providers with the overall goal of maximizing non-aeronautical revenues for the Authority.


Employment Terms: Permanent and Pensionable

Reports to: Manager, Retail & Concessions

Key Duties and Responsibilities:

  • Ensures all the retail and rental contracts are up-to date at all times through timely renewal process.
  • Updates at all times the dual tenants and retail directories
  • Implements and monitors rental / retail concession contracts by ensuring that they all generate the requisite revenue as per set contracts through correct invoicing system.
  • Introduces new commercial retail ventures /services to enhance services diversification in order to enrich customer service experience.
  • Ensures that services providers adhere or comply /stick to the authorized commercial operations and Service Level Agreements including taxi operations.
  • Assists in the Development of the annual retail concession plans as well as service level agreements for JKIA and development of marketing and business plans for JKIA
  • Develops and maintains good business relationships with concessionaires and stakeholders.
  • Responds to commercial queries relating area of jurisdiction.
  • Approves car parking management access documents
  • Ensures good maintenance and improvement of KAA Quality Management System (QMS) and Safety Management Systems (SMS)

    Minimum Qualifications, Knowledge, Skills and Experience required for this position

  • Relevant Bachelor’s degree
  • Relevant Diploma Qualifications
  • A Minimum of Five (5) years relevant work experience with at least two (2) years Supervisory experience

    Application Criteria

    Kenya Airports Authority (KAA) believes that the advancement and success of any organization is primarily due the strength, quality and efficiency of its Human Resource.

    The Authority believes in having an engaged, highly motivated and results-oriented workforce in delivering sustainable corporate performance.

    If you are interested in any of the

    above positions and you meet the above criteria, please send in your application attaching a full resume/curriculum vitae highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address and names of three (3) professional referees who can speak of your competence, character and integrity in word document (.doc/.docx) to: [email protected] or in hard copy to;

    General Manager, Human Resource Development
    Kenya Airports Authority
    KAA Head Office, Airport North Road
    P O Box 19001-00501, Nairobi Kenya


    Please indicate the Job Reference on the email Title line or on the Envelope. Your application should reach us on or before TUESDAY, 22ND MAY 2018.

    KAA is an Equal Opportunity Employer. Please note that canvassing will lead to automatic disqualification.
    Only shortlisted candidates will be contacted.

    In Line with Chapter Six, of the Constitution of Kenya 2010, shortlisted candidates for each position will also be required to;

  • Provide a Certificate of Tax Clearance from Kenya Revenue Authority (KRA)
  • Present a Certificate of Good Conduct from the Directorate of Criminal Investigations
  • Clearance from the Ethics & Ant-Corruption Commission (EACC)
  • Submit a Declaration of Wealth to the relevant Authorities
  • A report from an approved Credit Reference Bureau (CRB)
  • Successfully pass Vetting

    For more information and job application details, see; Kenya Airports Authority Marketing Officer - Retail - Jobs in Kenya

    Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

    Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

    Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Jobs in Kenya.

    Scholarship 2018/19

    Undergraduate Scholarships,
    Masters Scholarships,
    PhD Scholarships,
    International Scholarships.