Kenya Airfreight Handling Limited (KAHL) Documentation Clerk Jobs
Job Summary
Support cargo and warehouse operations by maintaining accurate shipment records, monitoring cargo movement, reconciling documentation and ensuring timely reporting of discrepancies.
Ensure integrity, accuracy and confidentiality of cargo information while supporting operational control, inventory visibility and service delivery across logistics and warehouse functions.
Key Responsibilities
Cargo Documentation & Record Management
Create and maintain written records of discrepancies involving cargo pieces, Air Waybills (AWBs), weights, customs information and shipment bookings within established timelines.
Maintain accurate cargo status records, transfer documentation and offload reports.
Ensure all supporting documents are properly filed and accessible for Operations, Dispatch and Finance teams.
Maintain secure, organized and confidential documentation systems.
Cargo Monitoring & Control
Monitor shipment movement and cargo status throughout the logistics process.
Identify shipments that remain unresolved or held beyond forty-eight (48) hours.
Escalate delayed, held or problematic shipments to relevant Operations and Finance stakeholders.
Support timely resolution of cargo exceptions and operational issues.
Reconciliation & Verification
Reconcile delivery notes, cargo status reports, weight statements, offload records and shipment documentation.
Verify cargo information accuracy during shift handovers and operational transitions.
Investigate discrepancies and support corrective actions where necessary.
Ensure cargo records are complete, accurate and properly documented.
Data Entry & Systems Management
Capture and update cargo information accurately within cargo management systems and WMS platforms.
Validate data entered into logistics and warehouse systems to ensure consistency and accuracy.
Maintain master records and supporting operational documentation.
Generate reports as required to support operational
and management decision-making.
Compliance & Customer Service Support
Adhere to company procedures governing cargo documentation and record management.
Support service delivery through accurate and timely processing of cargo information.
Ensure confidentiality and secure handling of customer and shipment information.
Coordinate with internal departments to facilitate efficient cargo movement and issue resolution.
Qualifications
Diploma or Certificate in Quality Assurance, Logistics, Aviation, Business Administration, ICT, Supply Chain Management or a related field.
Additional logistics or cargo management certifications will be an added advantage.
Experience
Experience in logistics, cargo operations, warehouse administration or documentation management is desirable.
Experience working with warehouse management systems (WMS), cargo systems or logistics databases will be an advantage.
Knowledge of cargo documentation and freight operations is preferred.
Technical Skills
Cargo Documentation Management.
Air Waybill (AWB) Processing.
Warehouse Management Systems (WMS).
Logistics and Supply Chain Operations.
Data Entry and Verification.
Inventory and Cargo Tracking.
Customs Documentation Awareness.
Microsoft Office Applications.
Records Management and Reconciliation.
Operational Reporting and Documentation Control.
Key Competencies
Accuracy and Attention to Detail.
Strong Numerical Skills.
Time Management and Organization.
Problem-Solving and Analytical Thinking.
Written Communication Skills.
Customer Service Orientation.
Confidentiality and Professional Ethics.
Teamwork and Collaboration.
Accountability and Reliability.
Ability to Work Under Pressure and Meet Deadlines.
Knowledge Requirements
Understanding of Air Waybills (AWBs) and cargo documentation.
Knowledge of bookings, delivery notes and customs entries is desirable.
Understanding of warehouse and logistics workflows.
Familiarity with inventory and shipment control processes.
How to Apply
Apply through recruitment@kahl.co.ke
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