Kenya Airfreight Handling Limited (KAHL) Documentation Clerk Jobs

Job Summary

  • Support cargo and warehouse operations by maintaining accurate shipment records, monitoring cargo movement, reconciling documentation and ensuring timely reporting of discrepancies.

  • Ensure integrity, accuracy and confidentiality of cargo information while supporting operational control, inventory visibility and service delivery across logistics and warehouse functions.

    Key Responsibilities

    Cargo Documentation & Record Management

  • Create and maintain written records of discrepancies involving cargo pieces, Air Waybills (AWBs), weights, customs information and shipment bookings within established timelines.

  • Maintain accurate cargo status records, transfer documentation and offload reports.

  • Ensure all supporting documents are properly filed and accessible for Operations, Dispatch and Finance teams.

  • Maintain secure, organized and confidential documentation systems.

    Cargo Monitoring & Control

  • Monitor shipment movement and cargo status throughout the logistics process.

  • Identify shipments that remain unresolved or held beyond forty-eight (48) hours.

  • Escalate delayed, held or problematic shipments to relevant Operations and Finance stakeholders.

  • Support timely resolution of cargo exceptions and operational issues.

    Reconciliation & Verification

  • Reconcile delivery notes, cargo status reports, weight statements, offload records and shipment documentation.

  • Verify cargo information accuracy during shift handovers and operational transitions.

  • Investigate discrepancies and support corrective actions where necessary.

  • Ensure cargo records are complete, accurate and properly documented.

    Data Entry & Systems Management

  • Capture and update cargo information accurately within cargo management systems and WMS platforms.

  • Validate data entered into logistics and warehouse systems to ensure consistency and accuracy.

  • Maintain master records and supporting operational documentation.

  • Generate reports as required to support operational
    and management decision-making.

    Compliance & Customer Service Support

  • Adhere to company procedures governing cargo documentation and record management.

  • Support service delivery through accurate and timely processing of cargo information.

  • Ensure confidentiality and secure handling of customer and shipment information.

  • Coordinate with internal departments to facilitate efficient cargo movement and issue resolution.

    Qualifications

  • Diploma or Certificate in Quality Assurance, Logistics, Aviation, Business Administration, ICT, Supply Chain Management or a related field.

  • Additional logistics or cargo management certifications will be an added advantage.

    Experience

  • Experience in logistics, cargo operations, warehouse administration or documentation management is desirable.

  • Experience working with warehouse management systems (WMS), cargo systems or logistics databases will be an advantage.

  • Knowledge of cargo documentation and freight operations is preferred.

    Technical Skills

  • Cargo Documentation Management.

  • Air Waybill (AWB) Processing.

  • Warehouse Management Systems (WMS).

  • Logistics and Supply Chain Operations.

  • Data Entry and Verification.

  • Inventory and Cargo Tracking.

  • Customs Documentation Awareness.

  • Microsoft Office Applications.

  • Records Management and Reconciliation.

  • Operational Reporting and Documentation Control.

    Key Competencies

  • Accuracy and Attention to Detail.

  • Strong Numerical Skills.

  • Time Management and Organization.

  • Problem-Solving and Analytical Thinking.

  • Written Communication Skills.

  • Customer Service Orientation.

  • Confidentiality and Professional Ethics.

  • Teamwork and Collaboration.

  • Accountability and Reliability.

  • Ability to Work Under Pressure and Meet Deadlines.

    Knowledge Requirements

  • Understanding of Air Waybills (AWBs) and cargo documentation.

  • Knowledge of bookings, delivery notes and customs entries is desirable.

  • Understanding of warehouse and logistics workflows.

  • Familiarity with inventory and shipment control processes.

    How to Apply

    Apply through recruitment@kahl.co.ke

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