Kempinski Hotel Gold Coast City Chief Steward Jobs in Ghana

Kempinski Hotel Gold Coast City Chief Steward Jobs in Ghana

The overall scope of the job includes providing a courteous, professional, efficient, and flexible service consistent with the standards of the hotel and Kempinski in order to encourage sales and maximize guest satisfaction.

Ensure all rules & regulations are strictly adhered within the hotel including hotel’s policy on fire and safety as well as hygiene regulations including HACCP.

Main Responsibilities

  • Ensure that the place of work and surrounding area is kept clean and organised at all times.

  • Maintain daily checks and log reports of all areas responsible.

  • Assist to produce reports for the Executive Chef including; Monthly outlet report Monthly breakage and loss report, Chemical consumption per area, Trainers report

  • Plan the weekly and monthly duty roster, ensuring that stewarding is adequately staffed and manpower is efficiently handled and part time labor expenses are controlled.

  • Ensure that all required operating equipment is listed correctly with all detailed product specifications, purchase specifications and in line with the budget before handing to the purchasing department.

  • Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings.

  • Report incidents that require disciplinary actions immediately to the Head of Department.

  • Conduct monthly inventory of operating supplies and equipment together with the stewarding department.

  • Be able to clean and wash pots, pans and other kitchen equipment according to the established standards of performance.

  • Ensure that all garbage regulations i.e separation of items as well as the assigned garbage runs.

  • Have the knowledge of all cleaning procedures, use of dishwashing machines and the type of chemicals being used.

  • Ensuring that breakage is administrated as well as to provide constant feedback to the operation as a tool to reduce breakage and losses.

  • Strictly adhere to the established budgets and operating expense plans, ensuring that all costs are controlled.

  • Assist in the preparation of the Annual operating budget for operating expenses, operating equipment and FF&E requirements in line with the compilation of the annual business plan.

  • Implement flexible schedules based on required business patterns.

  • Ensure control and supervision on the requisitions of operating equipment, the storage and careful handling of operating equipment.

  • Assist in conducting and participate in daily pre shift briefings with regards to outlets and banquets activities.

  • A courteous, professional and efficient service is provided at all times ensure that all employees of the assigned outlet
    follow the example.

  • Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.

  • Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.

  • Assist in preparation of the outlet’s budget.

  • Monitor operating supplies, equipment and reduce spoilage and wastage successfully.

  • Ensure that all outlets and departments are supplied with clean and dry operating equipment.

  • Supervise contractors in kitchen and back of house areas of the Food & Beverage division.

  • Coordinate all repair and maintenance reports for the respective departmental areas.

  • Ensure all FF&E items for banquets, outside caterings and seasonal usage are adequately stored, protected and reviewed before using. i.e. cleaned, varnished and painted or polished.

  • Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

    Desired Skills and Qualifications

  • Technical Diploma in Hospitality Management or related field preferred.

  • Minimum 1 year in Stewarding role.
    English – excellent oral and written skills.

  • Ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.

  • Excellent written and verbal communication skills.

  • Ability to establish and retain effective working relationships with hotel staff and clients/vendors.

  • Ability to identify and delegate tasks effectively.

  • Excellent organizational and time management skills.

  • Applies a professional, confidential and ethical approach at all times.

  • Works in a safe, prudent and organized manner.

  • Ability to operate computer and office equipment.

  • Proficiency in Excel and Word is beneficial.

  • People Oriented

  • Passionate for European luxury

  • Entrepreneurial

  • Straightforward

  • Business Acumen

  • Sense of responsibility

  • Leader

  • Team player

  • Analytical thinker

  • Flexible and reliable

  • Tolerant and open minded

    How to Apply

    For more information and job application details, see; Kempinski Hotel Gold Coast City Chief Steward Jobs in Ghana

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