KCB Sopra Coe Specialist Jobs in Kenya

KCB Sopra Coe Specialist Jobs in Kenya


The Position:

  • The role of Sopra CoE Specialist is to co-ordinate and apply proven analytical and problem-solving skills to help validate requests through collaboration with other functional teams to ensure seamless resolution of Sopra issues to enable support business strategy and entrench best practices.

    Key Responsibilities:

  • Works closely with various business functions and advice on Best Practice on core banking systems i.e. (Sopra, T24 etc.) and its robust functionalities

  • Manages contract performance and nurture skills that advances the IT Banking Systems Operations strategy on Core banking (Sopra,T24 etc.)

  • Evaluates and Reviews all (Sopra, T24 etc.) incidents and requests before resolution.

  • Build and disseminate expert skills on Sopra support and issue resolution

  • With team perform corrections on Sopra transactions with exceptions.

  • In liaison with relevant business unit, perform Product Creation for approved products.

  • In liaison with functional unit, supports Sopra-related projects.

  • With business, perform Product Optimization for requests on existing products.

  • Spearheads maintenance, traction, and resolution of system core functionalities i.e., Sopra platform

  • Liaises with the Sopra vendor on escalated core issues for resolution.

  • Participates in the change management process by ensuring that requisite Sopra parameter requests are updated after a change promotion.

    The Person:

    For the above position, the successful applicant should have the following:

  • Bachelor’s degree in IT or related field.

  • 3 years progressive experience in Information Technology, with at least 3 years’ experience in the core banking system i.e., T24, and 2 years’ experience in Digital Channels, IT Projects, and Quality Assurance.

  • Strong interpersonal and communication skills.

    How to Apply

  • For more information and job application details, see; KCB Sopra Coe Specialist Jobs in Kenya


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