KCB Bank Senior Manager, Digital Payments Jobs in Kenya


Key Responsibilities

  • Define the bank’s digital payments, wealth, and investments product portfolio strategy in alignment with divisional and overall bank strategy.

  • Develop commercial models impacting revenue and operating costs while delivering best‑in‑class product experiences.

  • Coordinate implementation of product activities with marketing and customer experience teams to drive engagement and growth.

  • Manage daily performance of digital payments, wealth, and investments portfolio to ensure uptake, usage, retention, and regulatory compliance.

  • Launch and scale payment features across mobile apps, wallets, and embedded platforms with secure, seamless journeys.

  • Collaborate with fintechs, payment networks, and internal teams to deliver integrated solutions.

  • Liaise with vendors and technology teams to define, implement, and document product requirements.

  • Identify and implement process improvements in collaboration with technology and other departments.

  • Interpret product performance, customer insights, and market research to recommend growth strategies.

  • Coach and mentor team members while providing leadership in executing divisional strategy.

    Minimum Position Requirements

    Academic & Professional

  • Bachelor’s degree from a recognized university.

  • Professional qualification in Product Management, Project Management, Agile Practices, or Digital Payments.

    Experience

  • At least 6 years’ managerial experience
    in digital product management and team leadership.

  • Experience in digital payments, wallets, and/or investment product management or development.

  • Proven delivery/management of consumer products and services in high‑growth environments.

  • Strong relationship‑building and team management skills.

  • Project delivery and management experience.

  • Sales experience in financial services is an added advantage.
    How to apply

    For more information and job application details, see; KCB Bank Senior Manager, Digital Payments Jobs in Kenya

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