KCB Bank Relationship Manager – Mining Jobs in Kenya
Main Duties & ResponsibilitiesStrategy Implementation
Implement sector strategy in line with overall sector strategy
Deliver on annual business growth targets (Revenue, Fees, Commissions, Profit Before Tax, Assets, Liabilities, Customer Numbers)
Drive sustainable growth through innovative and customized financial solutions
Develop in-depth knowledge of client strategy, business, financial performance, industry outlook/trends, and macroeconomic issues
Sales and Business Development
Execute client deals in line with strategic client plans
Collaborate with business partners (Sectors, Product Management, Bancassurance, Capital, etc.) to drive sales growth
Ensure strong cross-selling of products to existing and new clients
Manage balance sheet and income statement linkages through margin management
Implement and control pricing tactics in line with policy and financial targets
Drive non-financial performance (customer acquisition, Net Promoter Score, segmentation accuracy)
Client and Stakeholder Relationship Management
Champion consistent and trusted customer service for retention and loyalty
Maintain and deepen client relationships at appropriate levels
Manage relationships with key sector customers and stakeholders
Develop critical relationships with client decision makers and communicate commercial opportunities
Collaborate with internal teams (credit, legal, operations, technical specialists) for integrated solutions
Engage external stakeholders (regulators, suppliers, industry associations)
Client Portfolio Management
Manage and monitor a portfolio of mining clients for profitability and sustainability
Track performance metrics (revenue growth, client retention, risk exposure)
Monitor
daily referrals to ensure facilities are within approved parameters
Exercise discretion regarding account conduct based on client activities
Prepare reports on client performance, business development, and portfolio health
Risk Management
Ensure timely submission of quality credit proposals in line with policy
Maintain portfolio quality within NPL and PAR parameters
Manage monitoring, controls, governance, and risk environment
Ensure accurate interest rates, approved limits, and remedial actions
Ensure compliance with Bank policies, procedures, and regulatory requirements
Work Experience & Skills
Excellent research, analytical, and problem-solving skills
Entrepreneurial and commercial thinking
Strong persuasion, management, and communication skills
Excellent stakeholder management skills
High degree of interpersonal skills across diverse situations
Good computer skills
Negotiation and influencing skills
How to Apply
For more information and job application details, see; KCB Bank Relationship Manager – Mining Jobs in Kenya
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