Kapari - Telesales Representative - Jobs in Kenya

Kapari - Telesales Representative - Jobs in Kenya


Job Title:
  • Telesales Representative

    Salary:
  • Competitive

    Location:
  • Nairobi

    Our client is a distributor of alcoholic products.

    They wish to recruit a telesales representative to contribute in generating sales for the company.

    S/He will contact potential or existing customers, close sales deals over the phone and maintain good customer relationships.

    Responsibilities

  • Contact potential or existing customers to inform them about the products
  • Answer questions about the products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Help to meet sales targets and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Answer questions about the products and the company and also understand customer requirements and close sales.

    Qualifications
  • A diploma in marketing or a Business Related Course or equivalent
  • A minimum of 1 year experience as telesales representative or related sales experience preferred
  • Competency in Microsoft applications including Word, Excel and Outlook
  • Strong phone
    and verbal communication skills along with active listening
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Cool-tempered and able to handle rejection
  • Customer focus and adaptability to different personality types
  • Outstanding negotiation skills with the ability to resolve issues and address complaints

    How to Apply
  • Those interested and are immediately ready to take up the position should send their applications & detailed CV clearly indicating their expected remuneration, daytime telephone contacts and addresses of three referees to jobs@kapari.co.ke on or before 12th April, 2019.
  • Only the shortlisted candidates will be contacted.
  • For more information and job application details, see; Kapari - Telesales Representative - Jobs in Kenya

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