KAM ICT Manager Jobs in Kenya

KAM ICT Manager Jobs in Kenya

The Kenya Association of Manufacturers – the representative organization for manufacturing value add Industries in Kenya is seeking to competitively fill the following position:

Designation: ICT Manager

Location: Nairobi

Department /Section: ICT Services

Contract Type: Permanent Contract

Job Purpose

Manage the organization’s IT section including maintenance of computer systems,
electronic data, development, and implementation of customized systems and overseeing all
computer-related activities that are necessary to effectively deliver the Association’s goals.

Responsibilities and Duties

Ensuring reliable performance of the KAM ERP system including troubleshooting and resolving
any ERP related hardware, software, user access or other problems.

Monitoring system performance and security to maintain system security and reliability.

Overseeing and determining timeframes for major IT projects including system updates,
preventive maintenance, upgrades, migrations, and outages

Managing and reporting on allocation of IT budget

Running and sharing regular operation system reports with the management

Running regular checks on network and data security

Identifying and acting on opportunities to improve and update software and systems

Manage the server clusters, IP-PABX, application servers and cloud server (AWS).

Provide IT related support and guidance to staff members and management

Supervising installation, configuration, upgrading and proper maintenance of the
organization's IT devices, Software, Applications, and infrastructure. This includes but not
limited to PCs LAN, WAN, Servers, Printers, Firewalls, Audio/Visual Equipment,

Deployment and running of the organizations Solutions in the Cloud

Setting and administering of IT Services and maintenance of Service Levels of within targets as
per ITIL standards

Improving the organisation’s resilience by overseeing IT Business Continuity and Disaster
Recover Plans

Ownership and Management of IT Contracts/Service Level Agreements and Vendors

Implement IT Assets Management Processes

Support IT Procurement activities

Participate and assist in the organization of ICT related training for users

Conducting security audits, security vulnerability checks against organization systems,
carrying out remediation tasks and making policy recommendations

Portfolio and Project Management of Enterprise-Wide IT Initiatives

Support of Digital Marketing

and Media, E Commerce Projects

Keep abreast of technological developments, current initiatives and changes in ICT and
appraise the management accordingly.

Leadership of IT section including mentorship and career development of IT Staff

Qualifications and Experience

Bachelor’s degree in Computer Science, Management Information Systems, Information
Technology, or related discipline

Minimum of Eight (8) years of practical work experience (3 years of these in management role)

Good knowledge of Data Analytics, Project management, Cloud computing, Networking and
wireless and Basic Coding.

Working knowledge of Active Directory, Exchange, Firewalls, Cloud Services (AWS) and
Microsoft Office365

At least two Certifications in any of the following areas

a)IT Service Management (ITIL)
b) Project Management (PMP/Prince2) or Agile (Scrum)
c) Security/IT Governance Certification (COBIT/CISA)

Experience with supporting ERP (Microsoft Dynamics) will be a requirement

Highly organised and detail oriented; able to prioritise and produce work of a consistently high
standard.

Good interpersonal skills, able to interact and work with across functional teams

Creative, open to new ideas and ability to multi-task effectively

Clear and logical mind with a practical approach to problem solving and a drive to see things
through to completion.

How to Apply

Interested and qualifying candidates should complete the online application form and submit their
CV only to hr@kam.co.ke indicating the words “ICT Manager” on the email subject line to reach us
not later than September 15, 2022.

Please click on Link here to apply. Only shortlisted
candidates shall be contacted.

KAM ICT Manager Jobs in Kenya

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