Jubilee Insurance Conservation Officer Jobs in Kenya


Jubilee Insurance Conservation Officer Jobs in Kenya;The role holder will be responsible for driving policy persistency and conservation of the life insurance portfolio through proactive identification and engagement of policyholders whose policies are at risk of lapsing, surrendering, or being cancelled.

They will undertake timely follow‑ups on outstanding premiums, facilitate policy reinstatements, analyse policy exit requests, and recommend appropriate retention solutions aligned to customer needs and business objectives.

The role holder will also support policy servicing, conservation initiatives, reporting, and training of relevant stakeholders on policy retention practices.

Academic Background & Relevant Qualifications

  • Bachelor’s degree in Insurance, Finance, Business Administration, Commerce, or another relevant field

  • Diploma or professional qualification in Insurance will be an added advantage

  • Minimum 2 years’ experience in insurance, preferably in policy administration, customer service, policy servicing, collections, persistency, conservation, or a related role

  • Experience in life insurance policy servicing and customer retention will be an added advantage

  • Experience in handling policy alterations, reinstatements, premium arrears, and policy cancellations will be an advantage

  • Experience in customer engagement, complaint resolution, and portfolio monitoring

    How to apply

    For more information and job application details, see; Jubilee Insurance Conservation Officer Jobs in Kenya

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