Jesuit Refugee Service Country Human Resources Officer Jobs in Kenya

Jesuit Refugee Service Country Human Resources Officer Jobs in Kenya

Position Title:
  • Country Human Resources Officer

    Reports to:
  • Country Director

    Operational Context/Role

    The Country Human Resources Officer (CHRO), under the supervision of the Country Director (CD) and in close collaboration with the International Human Resources Director, will ensure consistency and uniformity in the implementation of human resources policies and guidelines, by sharing best practices and ultimately by promoting the welfare of JRS staff in the Country Office.

    The CHRO will also lead the recruitment for JRS staff in the Country in collaboration with the Country Director. With this aim, the CHRO will actively contribute to the development and implementation of Human Resources policies, reinforce HR processes, and offer guidance and HR services to employees in the Country Office.

    Key Responsibilities

  • Lead all HR related matters for the Country Office.
  • Actively provide support to the Country Director, Country staff, Project staff, including the Project HR Officer on HR related matters.
  • Plan and monitor HR operational and budget needs in order to efficiently manage the required HR needs and capabilities of the Country Office.
  • Lead all activities related to the recruitment processes at Country level, ensuring a coherent management of administrative and legal procedures (recruitment, end of contract, payment of national and local taxes, proper upkeep of personnel files, management of overtime, etc).
  • Develop a training needs assessment, in accordance to operational requirements, in evaluating employees’ performance and in implementing the associated action plans in order to improve people’s capabilities and their end results contribution to JRS mission and values.
  • Define and coordinate the implementation of local regulations, reviewing salaries and taxes, in order to ensure internal equity, adequate competitiveness and legal compliance.
  • Coordinate staff on-boarding activities including liaising with departments and following up on activities.
  • Assist the Country Directors in dealing with grievances and in the implementation of disciplinary procedures.
  • Assist with monthly payroll related activities and liaise with local labour agency when necessary.
  • Assist with personnel administration by assembling and preparing necessary documentation, including the preparation of contracts for temporary staff and internships.
  • Keep up to date all HR staff figures and produce human resources-related statistics.
  • Lead the performance management process across the region including initiating, tracking and monitoring of the various stages of the process.
  • Coordinate the implementation of all administrative local protocols and procedures, organise regular information meetings with all the staff and systematically participate in all briefings where HR expertise is requested (Finance, Programmes, and Administration).
  • Act as a focal point for the country including responding to queries, follow up on information related to contracts, recruitment, security and safety and HR matters.

    Qualifications and Experience


  • University degree in Human Resources or related field (organizational development; business administration,
    etc.) or a specific training, qualification or certification in human resources management.
  • IHRM registered professional in Kenya.


  • At least four (4) years of professional experience in an NGO and/or international organization.
  • Excellent knowledge and experience in employment law, compensation, benefits administration, employee relations, security and safety, staff training and development.
  • Previous experience with a faith-based NGO is a significant asset.

  • Excellent proficiency in written and verbal English; a professional working knowledge of a language spoken in the country is desirable.

    Required Skills and Competencies
  • Very good pastoral sense and listening abilities and communication/inter-personal skills.
  • Good understanding of and commitment to humanitarian relief work and international development.
  • High degree of discretion, tact and confidentiality in dealing with internal and external clients and stakeholders at all levels.
  • Ability to positively influence others and successfully reconcile differences.
  • Ability to work independently with minimal supervision.
  • Ability to work in international settings and with various departments to implement successful approaches in Human Resources.
  • A self-starter with a strong results orientation and with high levels of integrity, credibility and dependability.
  • An energetic team player who can effectively collaborate, and who can stand alone when necessary.
  • Demonstrated ability and experience of working in a multi-cultural environment with good multicultural sensitivities and in a flexible environment.
  • Willingness and ability to travel to the regional country offices, when appropriate, for project monitoring visits and live a simple lifestyle.
  • Demonstrated ability to work and deliver under pressure and tight deadlines.
  • Good computer skills, including competence in Excel and familiarity with other databases.
  • Good organizational skills and ability to perform multifaceted tasks in addition to day-to-day activities.
  • Good analytical skills and sound judgement.
  • Successful experience in multicultural and challenging environments.
  • Willingness to work and travel to refugee settings in challenging environments.

    How to Apply
  • Interested and qualified candidates should apply online by 24th June 2019

    All applicants are requested to submit the following documents:

  • Curriculum Vitae (CV) in English, including three (3) professional references with contact information, phone and email address.
  • A cover letter describing the candidate’s desire and motivation to work for JRS and how her/his qualifications and experience are a good fit for this position.
  • For more information and job application details, see; Jesuit Refugee Service Country Human Resources Officer Jobs in Kenya

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