Jesuit Refugee Service Country Director Jobs in South Sudan

Jesuit Refugee Service Country Director Jobs in South Sudan

Organizational Context

The Jesuit Refugee Service (JRS) is ministry of the Society of Jesus, incorporated as an international non-governmental organisation with a mission to accompany, serve, and advocate for the rights of refugees and forcibly displaced people. The organisation was founded in November 1980 and now has a presence in over 57 countries.

JRS undertakes services at national and regional levels with the support and guidance of an international office (IO) in Rome. The style of JRS service is human and spiritual, working in situations of greatest need, seeking the long-term well-being of refugees and displaced people while not neglecting their immediate or urgent needs

Operational Context/ Role:

South Sudan continues to face deteriorating humanitarian conditions despite its more than 11 years of independence. In addition to the massive human suffering, displacement and protection concerns, the past several years have seen reoccurring natural disasters, ongoing displacement, and massive youth unemployment

The Jesuit Refugee Service has been working in South Sudan since 1997 and serves both refugees (Maban – Upper Nile State) and internally displaced populations (Yambio – Western Equatoria State). JRS South Sudan provides services such as: education and livelihood, mental health and psychosocial support, emergency assistance, and pastoral accompaniment

Priority Focus:

  • Strong Leadership

  • Strategic planning in line with JRS Strategic Framework

  • Staff well-being and management in line with JRS Staff Care policy

  • Financial and Compliance management in line with JRS policies and procedures

  • In-country resource mobilization and allocation

  • All in-country activities, personnel, and the Country Management Team (CMT)

  • Delivering programmes and advocacy in line with the country's strategy, operational plans, budgets, and JRS affiliate's requirements that result in significant impact for refugees and displaced persons

    Key Responsibilities

    In collaboration with the Regional Director:



  • Establishes and remains faithful to a shared vision for the organization’s activities

  • Cultivates positive working relationships and environments

  • Ensures staff motivation through mutual respect, professional development opportunities, and inclusion in project planning

  • Ensures appropriate levels of communication with staff at all levels

  • Ensures that staff can properly represent the organization by equipping them with knowledge about JRS’ vision, mission, and the region’s strategic plan

  • Creates an environment of continuous learning, where staff are encouraged and supported to grow and develop and are willing to be held accountable for their commitments


  • Cultivates positive working relationships and develops partnerships with other NGOs, UNHCR and other UN agencies and host governments, etc. for better coordination at the programmatic level

  • Cultivates positive and collaborative relations with bilateral and multilateral donors, the Catholic Church, and other main stakeholders to ensure the financial stability of the Country's Office

  • Ensures positive perceptions of JRS’ presence in South Sudan

  • Development of partnerships and collaborations with external actors, including National NGOs, the private sector, and academic institutions

    Strategic planning:

  • In full accordance with the Humanitarian Guidelines of the country, JRS's Strategic Framework, and Programmatic policies and procedures

  • Leads in the development and execution of the country's strategy

  • Ensures the strategic vision and direction of the country program are aligned with JRS’ Global and Regional strategies and secure the resources necessary for the realization

    Staff management:

  • Oversee the management, coaching, and development of national and international staff to build a team of skilled, committed, and motivated staff

  • Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting performance objectives, providing regular and constructive performance feedback

  • Ensures that human resources needs are fully identified, assessed, described, and communicated

  • When required, recruits key positions with the assistance of the Country HR Officer and the HR Department of the International Office

  • Ensures HR guidelines and policies are implemented

  • Ensures that staff have adequate rest, and relaxation and that well-being is addressed

  • Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and
    international staff

  • Ensures that Emergency Preparedness and Response Plan and Security Guidelines are regularly updated and implemented in all field locations

  • Ensures that HR issues are tackled and taken into serious consideration

    Qualifications and Experience

  • An advanced, accredited university degree in Management, Political Sciences, Law, International Development, or another related discipline. An undergraduate degree with strong relevant field experience will be considered in lieu of an advanced degree

  • Minimum of seven (7) years’ experience of increasing responsibilities in human service organizations, ideally in humanitarian or development organizations with a strong human rights and/or faith background

  • Experience in project development and management, work with refugees, and/or advocacy with forcibly displaced people is a particular advantage

  • Minimum 4 years’ experience in leadership roles. Employment or collaboration with the Catholic Church (parish, diocesan, or bishops’ conference level) in a leadership role is an additional asset

  • Demonstrated evidence of leadership in a professional setting/humanitarian response with the ability to think strategically, motivate others, create new projects, solve problems and be part of a multi-cultural and multi-faith team

  • Proven performance in organizational management, budget development and management, and general office coordination

  • Demonstrated ability to fundraise
    Demonstrated evidence of an entrepreneurial spirit

  • A proven ability to capture impact and learning from operations and feed it into new programmes

  • Knowledge of and/or familiarity with key concepts and current trends in forced migration and challenges faced by forcibly displaced people

  • Strong interpersonal skills, including the ability to listen, effectively communicate, negotiate and work creatively with stakeholders of varying backgrounds: beneficiaries, government representatives, church leaders and refugee groups among them

  • Proven results in improving the working context of an organisation or the wider sector through deliberate influencing strategies

  • Experience of representing an organisation or humanitarian context with the press and/or media as well as incorporating the use of new and traditional media in delivering impact

  • Demonstrate flexibility, resilience and ability to maintain positive relationships and composure.


  • Excellent proficiency in written and verbal English; a professional working knowledge of a language spoken in the region is desirable

    Required Skills and Competencies:

  • Very good pastoral sense and listening abilities and communication/inter-personal skills

  • Excellent communication and presentation capacities, able to persuasively articulate JRS’ message and impact to external audiences

  • Strong interpersonal skills and the ability to work in a multi-cultural, international, high-energy professional environment

  • Demonstrated experience and commitment to working with marginalized communities

  • Strong analytical, strategic-thinking and planning capabilities

  • Ability to innovate in a changing environment, promote creativity and innovation within the organization

  • Ability to work under pressure, independently and with only remote supervision

  • Decision-making and problem-solving skills

  • Experience in Handling insecure environments

  • Understanding of and commitment to humanitarian relief work and international humanitarian standards

  • Advanced computer proficiencies in MS Office packages

  • Familiarity with the Jesuit network is an asset

  • Willingness to work and travel to refugee settings in challenging environments

  • Sets ambitious and challenging goals for self and team, takes responsibility for own personal development and encourages team to do the same

  • Strong track record in building high-performance teams and future successors/leaders

  • Experience of leading change in an organisation which has led to considerable results for the organisation and its stakeholders

  • Experience of building personal networks at a senior level, resulting in securing new opportunities for the organisation

    How to Apply

    For more information and job application details, see; Jesuit Refugee Service Country Director Jobs in South Sudan

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