Java House HORECA Sales Representative Jobs in Kenya
Java House HORECA Sales Representative Jobs in Kenya; Responsible for driving revenue growth within an assigned territory across two channels — 50% HORECA and 50% JOG (Java on the Go).
On the HORECA side, the role involves developing new business and growing, retaining and servicing a portfolio of hotels, restaurants, cafés and catering outlets.
On the JOG side, the role involves identifying and securing new kiosk/coffee‑station locations, growing and servicing existing sites and host partners, demonstrating the JOG format, calibrating equipment, training site staff and representing the Java House brand in activations and industry forums.
Duties and Responsibilities
Manage and grow a portfolio of HORECA accounts and JOG sites/host partners, executing structured call cycles and visit schedules.
Build and maintain strong relationships with chefs, buyers, procurement managers, catering managers, HORECA owners, office/facilities managers and property/landlord managers.
Identify, pitch and convert new HORECA business opportunities and new JOG kiosk/coffee‑station locations.
Track tenders and business leads; maintain updated account/site‑prospect pipeline.
Deliver coffee demonstrations, cuppings and tastings; set up and calibrate espresso and brewing equipment.
Uphold Java House coffee quality and presentation standards.
Train JOG site baristas, attendants and partner staff; advise partners on menu integration and brewing methods.
Ensure accurate and timely order and supply management; communicate fulfilment status proactively.
Ensure compliance with company credit policy; collect outstanding debts and collaborate with Finance on payments.
Develop and present quarterly promotional plans and sampling proposals; implement branding, visibility and loyalty initiatives.
Act as primary contact for all customer/partner enquiries; resolve complaints within 72 hours.
Submit weekly and monthly sales performance reports; provide market insights and competitor activity feedback.
Represent the Java House brand with professionalism and passion at all times.
Core Competencies
Skills
Genuine passion for coffee with
strong craft and sensory skills.
Hands‑on barista skills: espresso extraction, milk texturing, brewing methods and equipment calibration.
Strong sales and territory/account management skills.
Relationship management and negotiation.
Presentation and demonstration skills.
Excellent planning, organisation and time management.
Analytical and problem‑solving skills.
Strong commercial awareness and business acumen.
Self‑motivation and ambitious nature; able to work independently.
Advanced interpersonal and communication skills.
Knowledge & Qualifications
Degree or Diploma in business, sales & marketing, hospitality or equivalent.
Professional barista training or certification (e.g. SCA Barista Skills, Brewing or Sensory modules) is a strong advantage.
Working knowledge of CRM/sales tools and MS Office; strong numeracy for pricing, margins and collections.
Network of café, office, HORECA and institutional contacts is an added advantage.
Experience
Minimum 5 years’ hands‑on barista experience in specialty coffee, café or HORECA environment with demonstrable mastery of coffee craft.
Previous barista competition experience (e.g. national championships, latte art or brewers cup) is a plus.
Exposure to sales, account management or business development in HORECA, hospitality or FMCG is a strong advantage.
Experience with CRM systems an added advantage.
Track record of building strong customer relationships and exceeding service expectations.
How to apply
For more information and job application details, see; Java House HORECA Sales Representative Jobs in Kenya
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