Java Guest Relations Internship Jobs in Kenya

Java Guest Relations Internship Jobs in Kenya


Responsibilities

  • Promptly address guests’ requests,
  • Actively listen to and resolve complaints promptly,
  • Data entry and analytics,
  • Possess detailed information about the restaurant/brands as well as the competition,
  • Regular branch visits to appraise oneself with the branch operations,
  • Immediate reporting of food safety incidences/cases and accurate data capture,
  • Brief and keep the Operations manager/Guest Relations Executive informed of everything that requires his/her extra attention in regards to guest feedback,
  • Help conduct regular and extensive market research,
  • Provide information about facilities, programs, offers and other services offered by the company when requested by the customer,
  • Any other duty assigned.

    Requirements

  • Familiarity and interest in the industry’s latest trends,
  • Proficiency in English and Kiswahili,
  • Excellent problem resolution skills along with outstanding communication and active listening skills,
  • Highly responsible and reliable with a professional presentation,
  • BS degree in hospitality management, public relations/communication, business administration or related field
  • Working experience in hospitality (added advantage)

    How to Apply


    Interested and qualified candidates should apply online by 23rd September, 2019

    For more information and job application details, see; Java Guest Relations Internship Jobs in Kenya

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