Janta Kenya - Debt Collector Agent - Jobs in Kenya

Janta Kenya - Debt Collector Agent - Jobs in Kenya

Our client a debt management and Auctioneering firm, focusing on professional debt recovery. We are looking for enthusiastic self-driven applicants to join our collections team.

Job Description:

  • Perform various duties on assigned accounts such as recording, verification and validation of customer’s details as received from Clients
  • Advise customer on ways of clearing their debts while communicating to them on the importance of paying their debts and consequences of non-payment.
  • Portfolio performance Monitoring and control
  • Provide customers with their correct account details e.g. balances, account numbers etc.
  • Maintaining data integrity and keep customer details confidential
  • Attend to customers during scheduled/unscheduled meetings
  • Record information about financial status of customers and status of collection efforts in the company’s system.
  • Organize, manage and implement the most suitable debt recovery method and techniques.
  • Preparation of reports as required.

    Qualifications:
  • Possession of a Diploma in any field from a recognized Institution with at least 6 months experience in Collection/Credit or Sales and Marketing environment (Diploma in Banking, or Credit management background will have an added advantage)
  • Strong analytical power, good problem solving skills and ability to work under pressure.
  • Good communication and interpersonal skills to manage stakeholders.
  • Fluency in both spoken and written English.
    Computer literate & English proficiency.

    How to Apply
  • If qualified send your CV to vacancies@jantakenya.com clearly indicating ‘Debt collector Agent 10K’ on the subject line by 21st June 2019.
  • For more information and job application details, see; Janta Kenya - Debt Collector Agent - Jobs in Kenya

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