Jacaranda Health Senior Quality Assurance Coordinator - Newborn Jobs in Kenya

Jacaranda Health Senior Quality Assurance Coordinator - Newborn Jobs in Kenya

Jacaranda Health, a non-profit organization has been in operation since 2016 and works in collaboration with The Ministry of Health to help improve quality of care in public hospitals and reduce maternal and newborn deaths in Kenya.

We do this by developing innovations that are high-impact, accessible, financially sustainable, and can be implemented at national scale. Our goal is to have these solutions adopted as the national standard of care as we move towards achieving universal health coverage (UHC).

In Kenya, we work with 20 counties, with solutions deployed across 800+ hospitals and health centers. We are committed to addressing systemic inequities in health care by centering our work within the public health system, and driving measurable and sustained impact on the way care is accessed and delivered for those who need it most.

Job Summary

The purpose of this role is to support the quality team in capacity building of JH programs, specifically in regards to newborn care. This will entail collaboration with internal program teams as well as external partners to develop and deploy a mentorship training package for care of the newborn.

Location: Based in Nairobi, Kenya.

Reports to: Head of Quality Assurance

Preferred start date: 1st March 2023

Main Responsibilities

Collaborate with existing QA team to conduct a needs assessment to identify areas of potential expansion within the current JH mentorship package to include newborn care training

Help head of QA collaborate with external partners (ex: NEST360) to develop a well thought out plan for expansion

Help design/develop modules which would capacitate providers to care for the healthy newborn

Help design/develop modules which would capacitate providers to care for the sick/small newborn

Help develop SOPs regarding referral of the sick/small newborn

Work with existing training team to formulate a training plan and training materials to incorporate care of the newborn into the JH ToT package

Conduct trainings for both lead mentors and existing IFMs to build capacity in caring for the healthy and sick/small newborn

Conduct facility visits to help supervise/coach trainings being carried out for care of the

newborn

Provide reports to the head of quality assurance detailing recommendations for facility/quality improvements post audit.

As relevant, provide recommendations to head of quality assurance for improvements to overall EmONC mentorship program, specifically as they relate to care of the newborn

Helping to adapt MENTORS to country-specific contexts as JH expands to additional countries, specifically as it relates to newborn care

Carry out any other responsibilities as may be assigned by the head of quality assurance and the Executive team

Requirements

Bachelor degree in nursing or clinical medicine

Preferred, but not required: Certification in the NEST360 generic instructor course

6 or more years of experience in nursing/clinical services and at least 2 years in neonatal nursing OR paediatric nursing with neonatal experience

At least 1 year experience in maternity ward

Strong Knowledge of EmONC principles and experience handling emergencies

Technical Competencies

Experience in Maternal and Newborn Health

Facilitation skills

Clinical Mentorship skills

Tech savvy, proficient in MS Office and G-Suite (Excel, PowerPoint and Google Sheets)

Helpful, although not necessary: training in quality improvement

Customer service experience and/or training

Behavioral Competencies

Proactive

Team player

Problem solving skills

Communication and interpersonal skills

Conflict Resolution

Planning & Organizational Skills

People management skills

Integrity / Reliability

Attention to detail

Able to critically reflect on their own performance and that of others

Willingness to learn

Ability to work effectively with team in a culturally diverse environments

Excellent oral and written communication skills

Ability to multitask effectively

Ability to work under minimum supervision

Ability to withstand demanding targets; does well under manageable pressure

How to Apply

For more information and job application details, see; Jacaranda Health Senior Quality Assurance Coordinator - Newborn Jobs in Kenya

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