Ital Global Limited Customer Experience Reliever Jobs in Kenya
Role Summary
Responsible for strengthening food, beverage, wine and spirits cost control, inventory accuracy and profitability across hospitality operations.
Monitor actual costs against standards, reconcile sales and stock consumption, investigate losses and recommend practical improvements.
Work closely with Finance, Operations, Kitchen, Restaurant, Bar, Stores and Purchasing teams to maintain accurate costing records and strengthen internal controls.
Key Responsibilities
Monitor food, beverage, wine and spirits costs against standard costs and budgets and analyze cost of sales, gross profit and contribution margin variances.
Maintain recipe and beverage costing, standard yields, portion sizes and pour measures, updating costs whenever purchase prices, recipes or serving sizes change.
Reconcile POS sales and expected recipe consumption against actual inventory usage and ERP records.
Investigate missing postings, incorrect units of measure and unexplained variances.
Review receipts, stock issues, outlet transfers, returns and stock adjustments to ensure accurate recording and appropriate approvals.
Coordinate periodic and surprise stock counts and reconcile physical stock against system balances.
Monitor stock ageing, slow-moving products and expiry risks.
Investigate wastage, spoilage, breakages, shrinkage and over-pouring losses.
Ensure staff consumption, complimentary items, promotions and other non-sale stock issues are properly authorized and recorded.
Review purchasing and receiving controls, including purchase-price variances and quantity and price checks against approved orders and supporting documentation.
Maintain accurate item costs, recipes, units of measure and stock information within ERP and POS systems.
Ensure controlled system changes and appropriate audit trails.
Prepare timely cost, stock, yield, wastage and outlet profitability reports.
Identify root causes of variances, recommend corrective actions and monitor implementation.
Support budgeting, forecasting, menu pricing and cost-optimization initiatives.
Assess the effectiveness of cost-control improvements and implemented corrective measures.
Control Accountability
Independently monitor, reconcile and report on cost and inventory
controls.
Ensure operational teams maintain stock custody, accurate transaction recording and implementation of corrective actions.
Verify that stock adjustments and write-offs follow approved authorization procedures.
Escalate significant or unresolved discrepancies to the Financial Controller.
Qualifications
Bachelor’s Degree in Accounting, Finance, Hospitality Management or a related field.
CPA, ACCA, CMA or CIMA qualification, or progress toward certification, is an added advantage.
Experience
Three (3) to five (5) years of cost-control experience within hospitality, restaurants, food and beverage operations or another inventory-intensive environment.
Practical experience in recipe costing, yield analysis, portion and pour controls, stock reconciliation and loss investigations.
Experience using ERP, POS and inventory management systems.
Familiarity with Zoho Books, Zoho Inventory and Loyverse POS is an added advantage.
Experience working across multiple outlets is an added advantage.
Skills and Competencies
Strong Excel skills, including reconciliations, pivot tables, lookup functions and analysis of sales and inventory data.
Strong analytical and financial reporting skills.
Knowledge of inventory management, costing principles and internal controls.
Excellent attention to detail and accuracy.
Strong problem-solving and variance analysis capabilities.
Ability to work collaboratively with cross-functional teams.
Strong organizational and time-management skills.
How to apply
For more information and job application details, see; Ital Global Limited Customer Experience Reliever Jobs in Kenya
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