Ital Global Hotel Manager Jobs in Kenya

Ital Global Hotel Manager Jobs in Kenya

About the Client:

Our client is a 24hours Hotel located off Thika Road offering a range of services and is seeking a vibrant and pro-active Hotel Manager responsible for providing overall leadership as well as managerial services so as to ensure optimal efficiency of hotel operations.

Summary of Duties and Responsibilities

  • Fully responsible for all aspects of running the hotel, working with department heads, suppliers and stakeholders

  • Will assist in staffing, hiring, scheduling of staff in all departments etc

  • Ensure the hotel premises are in operative condition having met all safety regulations, health, legal and licensing requirements

  • Conduct regular operations team meetings to discuss Hotel matters, sales targets, guest experience feedback, restaurant feedback and any staff issues

  • Work with the purchasing officer to establish a vendor's database which includes vendor details, pre-qualification criteria, comparative price lists, contracts and periodic assessment evaluations

  • Oversee all hotel projects and Liase with contractors for their timely completion

  • Oversee preparation of required financial reports, budgets and revenue forecasts.

  • Responsible for new business initiatives.

  • Oversee financial planning and analysis

  • Monitor and motivate staff with constructive communication in a positive work environment and a shared vision of targets and career progression

  • Being attentive to guests’ needs and wishes, taking opportunities to optimize the
    guest experience.

  • Address complaints with a personal touch to restore customer satisfaction.

  • Meeting and greeting guests with a warm welcome

  • Manage the hotel’s online presence and generate an online buzz through special offers and promotions.

  • Invest effort in employee engagement and retention.

  • Prepare various Hotel Management Reports for the Director.

  • Any other duties that may be assigned from time to time.

    Key Qualifications

  • Degree or Diploma in Business Management or any other related field.

  • Minimum 3 years of relevant work experience.

  • MS Office Suite proficiency in use

    Competencies and Skills

  • Excellent revenue management skills.

  • Exceptional communication and interpersonal skills

  • Excellent relationship management skills.

  • Ability to work well under pressure and under minimum supervision.

  • High conflict resolution skills.

  • High Integrity

    How to Apply

    Interested and qualified candidates should forward their CV to: using the position as subject of email.

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