IT Technician Vacancies in Nairobi
IT Technician Vacancies in NairobiResponsibilitiesInstall, configure, update and maintain computer hardware operating systems and applications.
Monitor and maintain computer systems, self-service machines and networks, both in the office and Betin shops.
Talk staff/shop agents through a series of actions, either face to face or over the telephone or by remote assistance to help set up systems or resolve issues.
Troubleshoot system and network problems and diagnose and solve hardware/software faults.
Provide support, including update when needed and follow procedural documentation.
Set up new user’s accounts and profiles and deal with password issues.
Making sure that only allowed software is installed.
Add value to tickets before escalating to higher technical departments/ Third Parties.
Work continuously on a task until completion (or referral to Third Parties, if appropriate).
Manage and keep record of all IT company assets.
Provide support via remote assistance tools to direct Betin shops and frenchises.
Monitor the Company’s IT Infrastructure and proactively escalate to other IT Teams and/or Third Parties.
This is a varying shift position. You will be expected to work shifts occurring at varying times of the day, varying days of the week according to the local labour law provisions.
Perform any other duty that may be assigned from time to time.
A minimum 3 years’ experience in an IT support environment.
A valid driving license and “clean” driving record.
Experience in troubleshooting Internet Connectivity (WAN and VPN)
Ability to communicate with IT users & all levels of business
Experience with an online gaming company is a plus, but not essential
Aligning Performance for Success
Working in a successful team
Planning and Organizing
How to Apply
Interested candidates to apply to email@example.com quoting the position as the subject by Friday 1st March 2019
Find jobs in Uganda. Jobs - Uganda jobs. Search our career portal & find the latest Ugandan job positions, career opportunities & jobs in Uganda.
Jobs in Uganda - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Uganda.
Find your dream job from 1000s of vacancies in Uganda posted and updated daily - click here!
Click here to post comments
Join in and write your own page! It's easy to do. How? Simply click here to return to Jobs Kenya.