IT Systems Admin Support Assistant Jobs in Westlands, Nairobi

IT Systems Admin Support Assistant Jobs in Westlands, Nairobi

Elite Consortium Associate Limited an IT Company based in Westlands, Nairobi is recruiting an IT Systems Admin Support Assistant.

The Job holder shall play a key role in providing ICT support services and promoting the products in the market.

For this task we are looking for a candidate with a structured mindset and understands IT systems, market and solutions very well.

Responsibilities

  • Setting up, managing and maintaining Microsoft Windows based Servers as well as Open Source (Linux) based Servers
  • Support external and Internal business clients in IT hardware (servers, network, printers and client PCs/ laptops) and applications such as email, web server, intranet applications
  • In collaboration with marketing/ business development team, develop solution for clients, systems specifications and guide in responding of RFQs/ tenders and expression of interests.
  • Installation, customizing, managing and maintaining Organization business applications including Email (Microsoft Outlook/ Exchange), Intranet (Microsoft SharePoint Services)
  • Customization or further development of web-based content management systems and social media
    Conducting regular server maintenance and backup
    Manage IT vendors that provide IT services to ECA and contracted organizations
  • Supporting in sales and sourcing of IT hardware & software accessories
  • Representing the company in Technical and business development meetings.

    Qualifications
  • Diploma/Higher Diploma
    in Information Technology/Systems
  • At least 2 years’ experience in the IT user support
  • Confident and goal driven
  • Sound knowledge of principles and practices of IT Support
  • Knowledge of customer service principles
  • Knowledge of basic business principles
  • Experience in making presentations
  • Proven ability to support users to satisfaction.

    Key Competencies
  • Proactive mindset and likes to take initiative should be able to work with no supervision
  • Ability to think analytical and plan effectively
  • Ability to build strong relations with customer
  • Drive and commitment
  • Professional appearance and Good communication skills

    How to Apply
  • Interested candidates to send their CVs and application letters to careers@eca.co.ke by 10th September 2019 , indicate expected remuneration. (Only Diploma Holders in Information Technology with experience in ICT support need to apply)
  • Kindly indicate “Systems Admin Support Assistant “on the subject line.

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