IT Manager Jobs in Kenya

IT Manager Jobs in Kenya



Duties and Responsibilities

  • Champion business relationship management within country departments and drive the IT strategy for adoption.

  • Advise country program(s) of the technology available to help accomplish their tasks and goals and help them develop a technology implementation plan inclusive of system design and staff training.

  • Ensure implementing IT policy and best practice guides for the users.

  • Running and sharing regular operation system reports with senior staff, while training coaching and mentoring the new IT officer on relevant topics to help onboarding.

  • Manage and supervise IT Projects in the country program(s) to ensure the success and functionality of the solutions.

  • IT consultation for the departments and programs when they work on new technology related project.

  • Provide technical support and guidance for on-going IT projects in the country program.

  • Support other departments in digitization of the available processes ICT4D to increase efficiency and enable program quality.

  • Facilitate office openings and relocation within IRC IT SOP guidelines

  • Perform preventative maintenance on all IRC computers and network resources.

  • Develop appropriate protocols for regular maintenance of all IRC laptops, desktop computer photocopiers, printers, and other IT communication related equipment.

  • Implement and manage backup solutions for office/individual users as per IRC IT recommendations and provide the necessary training on the use of these back-up solutions. (BOX)

  • Update appropriate network security and data loss prevention procedures to safeguard system from physical harm, viruses, unauthorized users and damage to data.

  • Create and maintain network documentation to include but not limited to IP address, system access, upgrades and changes to
    original network, etc.

  • Closely collaborate with Regional and HQ IT teams on helpdesk, connectivity and other in country and global IRC IT projects.

  • Investigate local Internet connectivity options to connect CP offices thru VPNs and obtain adequate bandwidth for Intranet and application connectivity.

  • Any other IT related tasks assigned by the supervisor or Regional/HQ IT teams to accomplish the overall organizational goals.

    Key requirements, skills and qualifications

  • College Degree in Computer Science or equivalent technical work experience.

  • ITIL certification

  • Agile project management skills

  • ERP deployment and skills on Support, adoption and Usage

  • CCNA course desired, MCSE or equivalent experience is required.

  • At least five years of experience in IT profession

  • Experience installing, configuring, and managing both wired and wireless LAN, and firewalls.

  • Experience in managing small/medium IT projects and office moves.

  • Excellent communication and interpersonal skills required.

  • Customer/Client service experience

  • Prioritization and time management skills.

  • Collaborative leadership skills, strategic thinking and working through others.

    How to Apply

    If you meet the above qualifications, skills and experience send CV urgently to jobs@britesmanagement.com quoting the job title as the subject line in the mail

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