Islamic Relief Client Relationship Assistant Jobs in Kenya

Islamic Relief Client Relationship Assistant Jobs in Kenya

Job Purpose

  • The position of Client Relationship Assistant exists for the purpose of planning and managing the micro credit and other Micro Finance activities at field levels in accordance with policies and procedures established by the Islamic Relief management.


  • Responsible for the overall field coordination, management & implementation of the micro-finance intervention

  • Ensure micro-finance programme activities are implemented according to the annual work plan while maintaining the flexibility to shift priorities according to the changing context;

  • Monitor in regular basis recovery status micro loan from their groups;

  • Support the area-based development and usage of microfinance services in the pilot areas identified by the project;

  • Maintain and develop effective and insightful monitoring procedures and build the capacity of the local authorities in micro-finance

  • Identify the group and beneficiaries, their capacity building and training needs, particularly as they relate to micro-finance;

  • Provide regular narrative reports to the Project coordinator with major achievements, challenges and recommendations;

  • Ensure key lessons and best practices from the project are documented and shared with all key stakeholders;

  • Support the development of local level micro-finance plans and strengthening of community groups in planning, implementation and awareness raising, integrating traditional knowledge and a focus on savings;

  • Provide technical support to groups for their sustainability by developing linkages and network, by providing training on group management and financial management;

  • Formulate plans to provide trainings needed at various levels and different phases of the project and support to conduct training;

  • Supervise and monitor groups & microfinance training on regular basis to ensure that activities are conducted as planned;

  • Monitor the
    market opportunities of the groups and provide technical support for types of loan and saving product, repayment rate and other members;

  • Monitor the efficiency of group executive committee, and sub-committee members and provide technical support;

  • Prepare a monthly progress report detailing the activities performed during the month, highlighting achievements and making recommendations for future activities;


  • Bachelor in Business management (finance option) or related field

  • Certificate or Diploma in Business related field i.e. Micro Finance, Economics, Agribusiness,

  • Minimum of at least one years’ Experience in credit.

  • Ability to work on your own initiative as well as a part of a team.

  • Proven analytical skills and ability to think strategically.

  • Excellent communication skills, both verbally and in writing (both in English and Kiswahili, Maa language will be an added advantage)

  • Excellent understanding of Sharia Compliant Micro finance programmes.  Good operational and working knowledge of Micro credit.

  • Effective IT Skills (Microsoft Office).
    Planning, narrative and financial reporting skills.

  • Communication, tact and negotiation skills.

  • Conceptual understanding of participatory approach and sustainable development
    Problem solving.

  • Flexible and patient

    How to Apply

    For more information and job application details, see; Islamic Relief Client Relationship Assistant Jobs in Kenya

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