IRC Talent Management Sr. Coordinator - Onboarding Jobs in Kenya

IRC Talent Management Sr. Coordinator - Onboarding Jobs in Kenya




Job Description
  • The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 28 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure.

    Major Responsibilities:
  • Build in-house subject matter expertise in the areas of employee experience with onboarding and offboarding
  • Drive the direction of the program in alignment with the People & Culture (P&C) department and IRC’s Strategy 100 .
  • Responsible for all design aspects of the organization-wide onboarding/off-boarding program in addition to design of standard methodology guides, tools, and templates for onboarding/off-boarding at the Regional/Function/Location/Team/Role levels.
  • Maintain, improve, and scale existing program elements
  • Innovate new program elements
  • Design and implement approaches to expand the onboarding program’s scale, reach and adoption across cultural, technical, language and literacy barriers
  • Collaborate with HR Partners and Regional roles to adapt onboarding/off-boarding tools and processes to fit language and contextual needs
  • Partner with Recruitment, HR/Ops and Learning Innovation to enhance technology-enabling solutions such as those available in existing HR platforms (Cornerstone (ATS), WorkDay (HRIS) and KAYA (LMS) or identifying new platforms
  • Identify, develop, and collaborate with the roles who own onboarding/off-boarding locally
  • Find opportunities to enhance the manager and employee relationship, emphasizing each role’s accountabilities in this process
  • Incorporate tracking and accountability measures into the Onboarding Process for GEDI (Gender Equality, Diversity, & Inclusion), policy compliance and other learning goals to measure & report on knowledge transfer, process consistency, etc.
  • Build and deliver training on onboarding/off-boarding-related topics
  • Ensure collaboration with translation focal points to ensure materials are multilingual.
  • Embed IRC values and leadership standards into onboarding processes, and incorporate onboarding principles, concepts, and expectations into broader learning programs such as performance management and manager training.
  • Continuously measure success and seek options to strengthen onboarding resources, tools, and training
  • Regularly collect data and feedback to evaluate the process for increased
    impact
  • Collaborate with L&D colleagues to integrate onboarding principles, terminology, and tools into other L&D offerings
  • Own communications and engagement plans and draft content related to this program area

    Key Working Relationships:
  • Position Reports to: Director, Employee Experience
  • Position directly supervises: May eventually include formal supervision or informal oversight of various support roles
  • Other Key Working Relationships: Provides guidance and oversight to Regional and local-level implementing partners

    Requirements:
  • Bachelor’s degree or equivalent; Master’s degree in a related field a plus
  • At least 5+ years of proven experience building and delivering global learning and development processes
  • Proven success implementing learning and development programs for a diverse and dispersed workforce
  • Proven expertise with facilitating L&D programs in a virtual and in-person setting
  • Familiarity with technology platforms and tools that enable successful onboarding
  • Ability to work with external suppliers to ensure strong working relationships
  • Proficiency in English required. Proficiency in French, Spanish or Arabic a plus

    Demonstrated skills and competencies:
  • Strong communication, project management, and organizational skills
  • Exceptional attention to detail
  • Flexible, creative, solution focused thinking
  • Commitment to customer service and process improvement
  • Able to prioritize and balance multiple tasks and projects
  • Comfortable interpreting and working with data
  • Familiarity with organizational change practices
  • Ability to interact within a multi-cultural environment and with all levels of the organization
  • High proficiency with Zoom and MS Teams

    Work Environment
  • Standard office work environment: considerable time spent at a computer terminal
  • Domestic or international travel may be required occasionally
  • Fully remote or hybrid arrangements possible
  • Flexible work hours required to overlap with global colleagues across multiple time zones

    How to Apply

    For more information and job application details, see; IRC Talent Management Sr. Coordinator - Onboarding Jobs in Kenya

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