IRC Signpost Manager Jobs in Kenya

IRC Signpost Manager Jobs in Kenya


Job Description

Signpost

  • Signpost is an innovative digital initiative providing the humanitarian community with a platform to reach refugees, asylum seekers and crisis-affected communities around the world with accessible information.

  • Signpost programming will take a holistic approach to address information needs in Kakuma, Hagadera (Dabaab) and Nairobi.

  • Signpost is a useful information resource for people in need fosters more in-depth community, more trust, and, most importantly, more utility for its users.

    Job Overview

  • IRC is seeking a Signpost Manager based in Nairobi under the direct supervision of the Senior Protection Manager and will support the Signpost teams in Nairobi and the Hagadera and Kakuma refugee camps.

  • The Signpost Manager will lead the Signpost team in delivering reliable and accurate information to vulnerable communities such as refugees, asylum seekers, displaced communities, and refugee hosting communities.

  • He/She will ensure project management tools are developed, implemented, and tracked and will facilitate collaboration amongst Signpost (Editorial, moderators, service mapping) and protection staff in Kenya.

    Major Responsibilities

  • Train staff on implementation of global moderation guidelines and Signpost Standard Operating Procedures (SOPs) in liaison with the technical team

  • Develop and maintain relationships with third-party content providers. Ensure third-party content receives appropriate technical review.

  • Represent Signpost, Kenya at conferences and in interagency meetings

  • Ensure content developed adhere to editorial standards

  • Collaborate with teams in managing content across Signpost platforms.

  • Lead team meetings, trainings, learning sessions etc

  • Ensure project activities are well detailed, updated, supervised and reports are generated

  • Collaborate with Monitoring and Evaluation, HR, Finance, Supply Chain, Information Technology departments to ensure smooth implementation

  • Collaborate closely with relevant departments such as protection, health, economic recovery, and development to provide relevant assistance and services

  • Support Senior Manager to forge connections with key government counterparts at the ministerial level, UN, I/NGOs, human rights actors,
    county and other sub-national government actors.

  • Lead in day to day program administration, operations, and implementation

  • Support in management of partnerships

    Staff Support

  • Provide technical guidance, on the job mentoring and coaching for the moderators and senior editorial officers

  • Ensure ongoing training and targeted capacity building of signpost team.

  • Review performance of Signpost staff in the field and provide supportive approaches to address issues identified.

    Job Requirements

    Work Experience

  • Approximately 6 years of relevant management experience in similar capacity.

  • Experience working with a humanitarian organization.

  • Experience in web or social media content development and or management

  • Ability to lead projects to successful completion

  • Strong leadership, staff and budget management and capacity building skills.

  • Excellent communication skills, cultural sensitivity, flexibility, ability to improvise, great teammate.

  • Demonstrated management capacity

  • Experience in developing and leading trainings
    Bachelor’s degree in Law, Sociology, Communications, or another relevant field

  • Advanced English language skills, oral and written.

    Preferred Experience & Skills

  • Experience in leading teams

  • Strong organizational and time-management skills; ability to prioritize and deliver on time

  • Strong analytic problem-solving skills

  • Ability to work both independently and in a dynamic, cross-functional team

  • Proficient in Microsoft Office suite (Word, Excel, PowerPoint etc.)

    Working Environment

  • Standard office work environment, with travel to the Kakuma and Hagadera refugee camps

    How to Apply

  • For more information and job application details, see; IRC Signpost Manager Jobs in Kenya


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