Ipsos Client Services Manager Jobs in Uganda

Ipsos Client Services Manager Jobs in Uganda

Job Description

Vacancy title:
Client Services Manager

Type: Full Time, Industry: Research , Category: Administrative & Office

Jobs at:


Deadline of this Job:
27th November 2019

Duty Station:
Within Uganda , Kampala , East Africa


Salary: Not Disclosed

Job Details:

Ipsos is a world-leading research company operating in more than 89 countries. It has revenues in excess of €1Bn and employs over 16,000+ staff worldwide. lpsos provides research services and strategic insights to the world's largest corporations and many public sector organisations.

At lpsos we are passionately curious about people, markets, brands and society. We make our changing world easier and faster to navigate and inspire clients to make smarter decisions.

We deliver with security, simplicity, speed and substance. We are Game Changers.

Post: Client Services Manager, Audience Measurement.

The Role

Reporting to the Media insights Manager, the Client Services Manager is a client facing role within a team of Key Account Managers and Client Services Executives who manage client relationships, oversee the initiation and delivery of client projects and have specified sales targets.

He/she also manages the front end of client relationships in order to make significant contributions to the
overall Group targets. The key solutions revolve around advertising monitoring, editorial monitoring, audience measurement and a combination of the three.

Client Services Manager Activities

  • Customer relationship management
  • New business development
  • Strategic development and implementation
  • Team building and staff development
  • Financial management

    Knowledge and Skills

  • Customer relationship management
  • Sales & marketing management
  • New business development
  • Project management
  • Financial management
  • lndepth knowledge and understanding of the media industry
  • Grasp of local and global media trends and insights
  • Leadership, team building and people development

    Key Performance Indicators

  • Achieving the set revenue targets.
  • Delivery of insightful and actionable presentations to clients.
  • Effective client management across different levels.
  • Debt collection within specified period.
  • Effective team leadership and talent development.
  • Demonstration of initiative and innovation

    Job Education Requirements: Not Specified

    Job Experience Requirements: Not Specified

    Job application procedure

    If you believe you are the candidate we are looking for, please submit your application and CV detailing your experience for the post and include daytime telephone contacts to:

    Visit us at: www.ipsos.com/en-ug
    Your application will not be considered if a covering letter is not attached.

    Include “Client Service Manager, Audience Measurement – Ipsos in Uganda” in the cover letter and email subject header. Only Shortlisted candidates will be contacted.

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