ipNX Nigeria Limited Internal Communications Specialist Jobs

ipNX Nigeria Limited Internal Communications Specialist Jobs


Purpose of the Job

  • The Internal Communications Specialist is accountable for creating, implementing, maintaining, aligning, updating and distributing internal/employee communications content across the divisions and departments; keeping staff informed and increasing engagement through several channels, such as the ipNX intranet, email bulletins, social media, ipNX career portal and regular newsletters.

  • The ICS is also responsible for the management of internal communications content and forums which create excitement, drive engagement, align teams and individuals and shape culture. S/He will deliver the organization's Corporate Social Responsibility agenda as assigned.

    Expected Key Results

  • Internal Communications Strategy

  • Content Management

  • Effective Communication Channel Management and Engagement

  • Staff Satisfaction and Engagement evaluation and improvement Service Delivery

  • Documentation Management

  • Corporate Social Responsilty deliverables

    Educational Qualifications

  • BA/B.Sc./HND in Mass Communications, Public Relations, Journalism and Marketing or related field (2.1/Upper Credit Minimum)

    Functional Skills:

  • Professional qualification from the Chartered Institute of Public Relations or the Chartered Institute of Marketing will be an added advantage

  • Masters’ degree in the relevant field will be an added advantage

  • Understanding of the importance of good media communication for a large organization

  • Excellent writing, editing and proofreading skills as well as well as and creating content that inspires consumer debate and discussion to drive engagement

  • Strong documentation, presentation, and speaking skills

  • Embrace change and have experience in supporting change management process

  • Enjoy working within a fast-paced, performance-based financial institution or similar professional environment

  • Be a self-starter, able to work with general direction and exercise independent judgment

  • Proven experience in the development and production of creative and engaging social content

  • Good project and time management skills - Ability to work independently and manage one’s time.

  • Good interpersonal and relationship-building skills

  • A deep understanding of all Social platforms including Facebook, Instagram, Twitter, Snap and YouTube

  • Ability managing multiple stakeholders with strong examples of clear and concise communication

  • Ability to build successful relationships at all levels

  • Excellent analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases

  • Have an entrepreneurial spirit

  • Ability to demonstrate a mature understanding of key business needs

  • Verbal and written communication
    skills, problem solving skills, attention to detail and interpersonal skills

  • History of career growth, consistently meeting and exceeding goals and increasing responsibilities

    Work Experience:

  • At least 3 years communications and content experience, especially internal/corporate/ employee communication, for a large organization

  • Cognate experience in writing for a variety of different audiences is also desired. General journalistic or marketing experience is beneficial

  • Prior management of complex projects and advising senior managers is an added advantage.

  • Extensive experience in using social analytic tools to review reports and insights to action change

  • Proven experience and a strong understanding of content strategy

  • Writing or blogging experience is desirable

  • Experience working on a content-driven or media organisation

  • Experience using Customer-centric capabilities and delivery of programmes across multiple business

  • Experience working in a complex matrix environment

  • Experience in Telecommunications industry will be an added advantage

  • Experience in using analytical skills to own problems through to resolution as well as being able to analyse statistical data

    Other Requirements

  • Customer Focus

  • Tech savvy

  • Action orientation

  • Drive results

  • Cultivate Innovation

  • Ability to optimize work processes

  • Resilience

  • Self-Development

  • Nimble Learning

  • Ensures Accountability

  • Develops Talent

  • Drives Engagement

  • Drives Vision & Purpose

  • Excellent Decision Quality

    How to Apply

  • For more information and job application details, see; ipNX Nigeria Limited Internal Communications Specialist Jobs


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