IOM Movement Operations Manager Jobs in Ethiopia
IOM Movement Operations Manager Jobs in Ethiopia
Context: Since the inception of IOM in 1951, Movement Operations have been and continue to be a fundamental pillar of the Organization’s work. The organized movement of persons in need of international migration assistance is a primary mandate of the Organization and a cornerstone of IOM’s operations. This mandate has resulted in the international transport of more than 15 million migrants and refugees worldwide.
Under the general supervision of the Chief of Mission and Representative to the African Union and UN Economic Commission for Africa (UNECA), and the direct supervision of the Deputy Chief of Mission in the IOM Special Liaison Office in Addis Ababa, and the technical supervision of the Head of Regional Resettlement and Movements for African (based in the Regional Office (RO) in Nairobi), the Movement Operations Manager (Operations Unit Head) in Addis Ababa is responsible for supervising all movement operations activities and other relevant projects in Ethiopia, with the following duties and responsibilities:
Core Functions / Responsibilities:
Oversee the Ops team in the mission who are undertaking movement operations activities in Ethiopia, including activities related to field support, movements, data processing and compliance. Support staff development processes such as hiring, providing training, assigning duties, and giving feedback to staff members on their performance on a regular basis to ensure high quality work and the accurate completion of activities. In locations throughout the country where there is no Movement Operations Officer or Manager, serve as technical supervisor for movement operations staff members.
Ensure selection mission support, exit permit support, interpretation services and pre-departure counselling are coordinated for individuals at the airport, in transit centers, camps, consolidation points and third-party facilities or during transport by air, ground or water, according to the highest ethical standards and guidelines established by IOM.
Liaise with airlines on a regular basis and represent the best interest of beneficiaries and clients for competitive fares with the most direct routing. Liaise with other teams and units in IOM and external partners such as government authorities, relevant embassies, and the United Nations High Commissioner for Refugees (UNHCR). As needed, represent IOM at partner meetings and conferences.
Supervise the handling of at-risk and sensitive cases in accordance with IOM’s policies, procedure, and guidance in the Movement Management Manual (MMM), including assistance for unaccompanied refugee minors (URMs). Ensure IOM is adequately training staff members on working with at-risk and sensitive cases and is mainstreaming prevention of sexual exploitation and abuse (PSEA) through the awareness and training sessions for staff and service-providers.
Supervise quality assurance procedures, ensuring checks are being regularly undertaken by staff members and incident reports are being submitted to and responded to in an efficient manner.
Demonstrate a comprehensive understanding of relevant Movement Operations SOPs and Movements-related systems and databases (including iGATOR, MiMOSA, SAR, and Amadeus), as well as the ability to remain professional, impartial, and unbiased during all interactions with migrants and colleagues per the IOM Code of Conduct and instruction on the prevention of sexual exploitation and abuse (PSEA).
Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert the supervisors and management of any non-compliance to SOPs or codes of conduct by IOM staff members or partners.
Coordinate with relevant IOM colleagues inside and outside of the mission and the host government authorities concerned for airport reception, emergency transportation and related assistance to those migrant returnees who need IOM assistance.
Manage the document verification project and the project team, liaise with the authorities and the Embassies concerned in the country to ensure timely delivery of the project activities.
Perform such other duties as may be assigned.
Required Qualifications and Experience:
Education
• Master’s degree in Political or Social Sciences, Development Studies, Human Rights, International Relations, Law, or
a related field from an accredited academic institution with five years of relevant professional experience; or
• University degree in the above fields with seven years of relevant professional experience.
Experience
• Experience in the field of migrants' assistance with a government or UN agency, or a regional or international organization.
• Prior Movement Operations experience, especially in IOM, is highly preferred.
• Experience in the region an advantage.
• Transportation-related and/or management experience is a strong advantage.
• Experience in the usage of office software packages (MS Word, Excel, etc.); Knowledge of spreadsheet and data analysis an added advantage.
Skills
• Demonstrated proficiency with IGator, MiMOSA, SAR and Amadeus.
• Excellent computer skills and a high level of proficiency in spreadsheet and database applications.
• Excellent verbal and written and communication skills and ability to effectively communicate with and lead a team.
• Ability to work with large, multi-cultural teams in a changing environment, including supervision of a team, directly and remotely.
• Good knowledge of UN, IOM, International Organizations and NGO mandates and programmes in migrant's rights, humanitarian assistance, post conflict migration and development.
• Knowledge of IOM's Movement Operations programme implementation and administrative, financial, and business rules and practices is desirable.
Languages
IOM’s official languages are English, French, and Spanish.
External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (French, Spanish, Arabic, Russian or Chinese).
For all applicants, fluency in English is required (oral and written). Working knowledge of French and/or Spanish is an advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies:
Values - all IOM staff members must abide by and demonstrate these three values:
• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Core Competencies – behavioural indicators level 2
• Teamwork: develops and promotes effective collaboration within and across units to achieve
shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
Managerial Competencies – behavioural indicators level 2
• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.
How to Apply
Interested candidates are invited to submit their applications via
PRISM, IOM e-Recruitment system, by 25 April 2022 at the latest, referring to this advertisement.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.
Only shortlisted candidates will be contacted.
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