IOM ICT Assistants Jobs in Nairobi - Kenya

IOM ICT Assistants Jobs in Nairobi - Kenya


Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners.

IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Organizational Context and Scope

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners.

IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment.

Internal candidates are eligible to apply to
this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.

Under the overall supervision of the Senior Regional Resource Management Officer and the direct supervision of the SeniorICT Assistant (RO), the successful candidate will be responsible for daily technical support to users for information management tools and technology infrastructure of the Regional Office.

The incumbent has to be competent in the technical aspect of desktop trouble
shooting and user orientation.

IOM is committed to a diverse and inclusive environment. Internal and External candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are
considered as first-tier candidates.


Core Functions / Responsibilities:

In particular, the incumbent will perform the following duties:

  • Answer all helpdesk queries appropriately via email, telephone call or in person.
  • Install systems, network components and software; suggest best technical
    solutions in order to achieve required standards while taking into consideration
    local technical constraints.
  • Support the activities of the ICT Unit in RO, ensuring that all requests are
    addressed timely and accurately, with an efficient allocation of resources.
  • Install and configure the IOM’s corporate applications including SAP, Amadeus
    and Mimosa Web.
  • Install, configure and upgrade desktops and laptop computers and software (Windows 8, Windows 10/ Windows server 2008/2012, MS Office 2010/2013 and in house produced software) and also configure Microsoft Office 365 services
  • Participate in problem solving, support and assistance for use of office technology
    (including but not limited to Microsoft Windows 7 and Windows 8 Pro, Microsoft Office 2013, Adobe Acrobat) and office365.
  • Install and re-locate the unit’s hardware and coordinate equipment servicing.
  • Make sure all computer purchases are licensed with all standard software and
    coordinate with COS Unit for all IT equipment requested by all programs and schedule the delivery of the equipment to the Sub Offices.
  • Update software inventory and inform all programs about number of software
    required for their sections.
  • Carry out the regular updates of the antivirus database and the distribution of the
    updates to all the workstations.
  • Monitor the regular daily data protection system (backup), put remote tapes, check the status of the backup and report to the specialist if there is any problem.
  • Provide ICT support and conduct planned/unplanned duty travels to Sub-Offices
    when necessary.
  • Support and maintain the mission’s communication systems/equipment including,
    land-lines, mobile lines, PABX, VOIP Services, Internet access, video conference
    services , all other communication related matters
  • Ensure the required performance and stability of
    network services and servers
    (LAN,WAN, Messaging, Internet and VSATs connectivity, VPN, etc.), to prevent
    and minimize downtime or service interruptions
  • Perform such other duties as may be assigned.

    Required Qualifications and Experience

    Education

  • Completed High School Degree/Certificate in Information Technology or Computer Science
    or a related field from an accredited institution with at least four years of relevant professional experience; or
  • Bachelor’s Degree or equivalent, or higher, in the above fields with at least two years of
    relevant professional experience

    Experience

  • At least two years of work experience in LAN/WAN networking environment.
  • Working knowledge of: Windows Server 2008/2012 software in a multi-site
    environment. Microsoft Exchange Server 2013, TCP/IP Protocol, Cisco Router Configuration, Windows 7,8 and 10 administration.
  • Experience with HP/Compaq, IBM, and Cisco and Siemon equipment. Ability to design
    and configure networks.
  • Experience in working in an international organization is required.

    Languages

  • Fluent written and spoken English.

    Required Competencies

    Behavioural

    The incumbent is expected to demonstrate the following competencies:

  • Accountability- Accepts and gives constructive criticism
  • Client Orientation- Identifies the immediate and peripheral clients of own work
  • Continuous Learning- Contributes to colleagues' learning
  • Communication - Actively shares relevant information
  • Creativity and Initiative - Actively seeks new ways of improving programmes or services
  • Leadership and Negotiation - Convinces others to share resources
  • Performance Management - Provides constructive feedback to colleagues
  • Planning and Organizing - Sets clear and achievable goals consistent with agreed priorities for self and others
  • Professionalism - Masters subject matter related to responsibilities
  • Teamwork - Actively contributes to an effective, collegial, and agreeable team environment
  • Technological Awareness - Learns about developments in available technology
  • Resource Mobilization - Establishes realistic resource requirements to meet IOM needs.

    Other

  • Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
  • Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.
  • Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered.
  • In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station,or in the neighbouring country located within commuting distance, and work permit, as applicable.

    How to apply:

  • Submit cover letter and CV, including daytime telephone and e-mail contact to: International Organization for Migration (IOM), RO Human Resources Department, send via e-mail to ronairobihrdrec@iom.intClosing Date: 14th November, 2018
  • Only Shortlisted Applicants will be contacted.

    Note

  • The International Organization for Migration (IOM) does not charge a fee at any stage of the recruitment process (application, interview meeting, process or training). IOM does not concern itself with information on applicants’ bank details.

    Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

    Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

    Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

    • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Jobs Kenya.

    Scholarship 2024/25

    Current Scholarships 2024/2025 - Fully Funded

    Full Undergraduate Scholarships 2024 - 2025

    Fully Funded Masters Scholarships 2024 - 25

    PhD Scholarships for International Students - Fully Funded!


    Funding Opportunities for Journalists 2024/2025


    Funding for NGOs 2024/2025


    Funding for Artists 2024/2025


    Funding for Entrepreneurs 2024/2025

  • ✅Over 4500 Current Fully Funded Scholarships for International Students 2024
  • ✅ Undergraduate Scholarships 2024
  • ✅ Masters Scholarships 2024
  • ✅ PhD Scholarships 2024 Click Here!
    _
  • Jobs in Kenya
  • Jobs in Uganda
  • Jobs in Ethiopia
  • Jobs in Nigeria
  • Jobs in South Sudan
  • Jobs in South Africa
  • Jobs in Rwanda
  • Jobs in Zambia
  • Jobs in Malawi
  • Jobs in Ghana
  • Jobs in Tanzania

    ***