Interswitch Group Product Owner, Quickteller Consumer & Lifestyle Jobs in Nigeria

Interswitch Group Product Owner, Quickteller Consumer & Lifestyle Jobs in Nigeria


Job Purpose

  • To execute the strategy for allocated products, by planning and coordinating resources, to enable the timely development and implementation of quality solutions and products.

    Responsibilities

  • Contribute to the vision and strategy development for allocated products, taking into account the trends in the industry both globally and locally to enable the attainment of the business objectives.

  • Create a roadmap, aligned to the product strategy, and conduct periodic progress reviews to support the alignment of stakeholders towards a common goal and to drive the execution of the strategy.

  • Participate in the development of new products and innovations as a member of the project team and ensure that the scope and vision is adhered to enable the delivery of timely solutions.

  • Coordinate the piloting of new products or features with clients, feedback the reviews, issues and defect to the project team for resolution to ensure the deployment of a fully functional, reliable product.

  • Collaborate with the relevant stakeholders to launch and promote the new product in order to create demand for the product.

  • Monitor and report on the performance of the product and identify any issues to ensure the sustained provision of stable and reliable services to all users.

  • Provide technical support to sales and business development teams to enable the effective conversion of leads to revenue.

  • Provide technical
    support on customer experience issues.

  • Send weekly report and other reports as required/requested to portfolio manager.

  • Monitor and track customer drop-offs.

  • Research on customer experience improvements and work with relevant stakeholders to prioritize and implement.

  • Collaborate with the relevant stakeholders to resolve product issues.

    Education and Experience

  • Academic Qualification(s): B.Sc.from a reputable higher institution

  • Experience (Number of relevant years): 0-2 years.

    How to Apply

  • For more information and job application details, see; Interswitch Group Product Owner, Quickteller Consumer & Lifestyle Jobs in Nigeria


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