Interswitch Group HR Shared Services Executive Jobs in Nigeria
Interswitch Group HR Shared Services Executive Jobs in Nigeria
Job Purpose To provide support to the HR team through a prompt response on shared services Operational activities thereby improving employee satisfaction
To Provide support on all HR transaction activities
Key Responsibilities
Improve customer Service through Prompt response to employee requests and complaints in line with agreed SLA
Responsible for shared services operations and transactions and give insights on how to improve operational efficiency
Manage employee on-boarding and Day 1 readiness to improve new hire employee experience and seamless integration to Interswitch culture
Responsible for accuracy of employee records and document control including initiatives to improve employee documentation
Responsible for effecting staff redeployment and follow up to ensure update on all platforms
Manages and respond to previous employer references and letter request within agreed SLA
Design and execute shared services surveys to solicit feedback from employees and provides action plan of improving employee satisfaction and experience
Assist in daily HR transactional operations
Manages relationships with external service providers
Attends to and resolves staff queries relating to shared services and escalates complex queries as appropriate
Responsible for an end to end document management and retrieval
Update HR Data regularly
Prepares highlights of policy reviews and documents changes to support the policy approval process
Provides advice to staff on employee relations issues by providing clarification on company policy and other matters
Ensure adherence to company / HR policy
Provide advice on employee staff welfare issues
On-Boarding:
Manages end-to-end on-boarding of all new hires
Ensure that all new hires documentation is sighted, verified and documented
Ensure the availability of work tools and access control cards for
all new hires as part of day 1-readiness
Provides administrative support (e.g. candidate sourcing, shortlisting, interview scheduling etc.) for all recruitment
Ensure proper on-boarding of new joiners and documentation requirements for new staff
Facilitate and participate in new staff induction program
Coordinates the scheduling of new joiners for pre-employment medical tests (for recruitment screening)
Disciplinary and grievance:
Maintains staff disciplinary, grievance records and appropriate filing of such records
Exit management administration:
Ensures that all exit management procedures and documentation are completed and filed
Academic Qualification(s): Good 1st first degree (business discipline / social sciences)
Experience (Number of relevant years): 2 years of relevant HR administrative experience
How to Apply
For more information and job application details, see; Interswitch Group HR Shared Services Executive Jobs in Nigeria
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