Interswitch Group Head, Merchant Services Jobs in Nigeria

Interswitch Group Head, Merchant Services Jobs in Nigeria


Job Purpose

  • To drive the formulation and implementation strategy of the Digital Commerce Merchant Services business through business development; ecosystem development, product development and channel development to achieve maximum value creation for Interswitch, Merchants and Consumers

  • To ensure growth and profitability of the Digital Commerce Merchant Services business.

    Key Responsibilities

  • Product Development – Ideate and design new products and product extensions that will serve Merchants and Consumers for the Merchant Services business.

  • Ecosystem Development – Drive the creation of Merchant ecosystems for consumers to buy goods and services and Merchants to sell their goods and services

  • Channel Development - Identify and design / develop new channels and touchpoints or enrich existing channels and touchpoints consumers will use to engage merchants and their services

  • Drive the market penetration and market expansion of the Digital Commerce Merchant Services business across targeted markets within and outside of Nigeria.

  • Develop Business Case Analysis for the justification of new products and services and oversee the research and information gathering process for existing and new products and services.

  • Work closely with Sales, Products, Marketing, Engineering, Operations and Technology to achieve excellent customer experiences, customer satisfaction and market penetration

  • Gather intelligence through surveys, engagements and partners to identify market requirements and use these to inform the review and continuous improvement of the Digital Commerce Merchants Services strategy

  • Identify, develop and nurture relationships with Partners and Resellers.

  • Develop and communicate periodic financial and non-financial reports to effectively monitor the activities of
    the Digital Commerce Merchants business

  • Set, manage, and communicate performance standards & KPI’s for the department using Balance Scorecards and other relevant tools.

  • Showcasing Interswitch and Digital Commerce at conferences in and outside Nigeria.

  • Coordinating the response to Request for Proposals, Request for Information, Expression of Interest and other similar requisite documents demanded from prospective clients within and outside Nigeria.

    Education and Experience

  • Academic Qualification(s): Good First Degree in relevant discipline

  • Experience (Number of relevant years): 10 years experience in business development, product development and market development.

    How to Apply

  • For more information and job application details, see; Interswitch Group Head, Merchant Services Jobs in Nigeria


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