International Organization for Migration Programme Assistant - Feedback and Learning Jobs in Ethiopia

International Organization for Migration Programme Assistant - Feedback and Learning Jobs in Ethiopia

Job Id: 224001

Category: Development and Project Management

Location: Addis Ababa, Addis Ababa

Career Level: Senior Level (5+ years experience)

Employment Type: Full time

Salary: As per UN Salary Scale - G5

Job Description

Vacancy No.


Position Title

Programme Assistant - Feedback and Learning

Duty Station

Addis Ababa, Ethiopia



Type of Appointment

SVN, Six months with possibility of extension

Estimated Start Date

As soon as possible

Posting Period



Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners.

IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. Internal & External candidates are eligible to apply to this vacancy.

Core Functions / Responsibilities:

  • Under the direct supervision of the Emergency & Post-Crisis (EPC) National MEAL Officer, and the overall supervision of the EPC Programme Support Officer, the successful candidate will support the collation, analysis, and reporting of community and programmatic feedback on IOM emergency and transitional programming.

    1. Support the National MEAL Officer in the development and implementation of IOM’s Accountability to Affected Populations (AAP) plan.

    2. Ensure coordination of the EPC Unit’s multiple Community Feedback Mechanisms (CFMs) between field-office staff, CFM focal points, Information Managers, and Program Managers.

    3. Provide technical support and assist in the development and implementation of various activities and processes of CFM including surveys, focus groups discussions, key stakeholder’s interview, internal updates, etc.

    4. Collate and analyze information from the CFMs.

    5. Produce regular reporting and recommendations from CFM information analysis on corrective actions taken on complaints, improved internal controls and enhanced efficiency of EPC operation for EPC program teams

    6. Train field staff on Communication with Communities (CWC) principles, Accountability to Affected Populations (AAP) principles, and data protection tenets.

    7. Develop and manage a common feedback hotline for the EPC Unit, in coordination with National MEAL Officer and Program Support staff.

    8. Provide technical advice, inputs, and training, to MEAL staff regarding mainstreaming of AAP principles into existing monitoring and evaluation tools.

  • Perform other duties as requested by the manager.

    Job Requirements

    Required Qualifications and Experience

    Education and Experience

  • University degree in information management systems, communications, evaluation, analysis, human rights, international development, or other relevant field is required.

  • A minimum of 5 years of experience in the field of monitoring and evaluation or communications work, especially within humanitarian emergency or post-emergency contexts, with a good understanding of donor funded programs and other UN Partners;

  • Experience with supervision roles for tasks of a similar nature to this assignment;

  • Technical skills in qualitative and quantitative evaluation and managing information systems;

  • Strong communication skills with the ability to effectively and persuasively present information in a variety of settings and formats;

  • Familiar with
    human rights and protection principles;

  • Advanced knowledge of Microsoft Office, with proven experience in Word, Excel and Power point;

  • Experience working in liaison with GoE and international organizations.


  • Fluency in English and Knowledge of spoken Amharic is required.

  • Working knowledge of other local languages such as Somali or Oromifa is an advantage.

    Values and Competencies


  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

    Core Competencies – behavioural indicators level 2

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

    Managerial Competencies – behavioural indicators level 2

  • Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
  • Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
  • Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction


  • Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

  • Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.

    Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered.

    In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.

    How to apply:

    Interested candidates are invited to submit their application/ motivation letter enclosed with only detail CV written in English via our e-mail address RECADDIS@IOM.INT, by October 09, 2019 at the latest, referring the position title and Vacancy number in the subject line of your email; no photocopies of educational/training certificates is required at this stage; applicant who doesn`t follow the required application procedure will automatically be disqualified from the competition.

    Only shortlisted candidates will be contacted.

    We strongly encourage qualified women to apply!

    International Organization for Migration Programme Assistant - Feedback and Learning Jobs in Ethiopia

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