International Organization for Migration Migration Movements Coordinator Jobs in Kenya

International Organization for Migration Migration Movements Coordinator Jobs in Kenya

Context:

Under the overall supervision of the Chief of Mission (CoM) and direct supervision of the Head of Programme and Policy Development, the Migration Movements Coordinator is responsible and accountable for the management, implementation, oversight, and coordination of IOM Kenya’s programming portfolio in the fields of Resettlement and Movement Management, Pre-Departure Orientation, Cultural Orientation, Family Reunification, Visa Facilitation, and Durable Solutions for Refugees under the Shirika Plan.

Core Functions / Responsibilities:

Oversee the implementation of all aspects of Resettlement and Movement Management programmes in Kenya, including products and services adapted to the local contexts to respond to the needs of all relevant stakeholders.

Oversee the implementation of all aspects of Pre-Departure Orientation programmes in Kenya, including products and services adapted to the local contexts to respond to the needs of all relevant stakeholders.

Oversee the implementation of all aspects of Cultural Orientation programmes in Kenya, including products and services adapted to the local contexts to respond to the needs of all relevant stakeholders.

Oversee the implementation of all aspects of Family Reunification and Family Assistance programmes in Kenya, including products and services adapted to the local contexts to respond to the needs of all relevant stakeholders.

Oversee the implementation of all aspects of Visa Facilitation programmes in Kenya, including products and services adapted to the local contexts to respond to the needs of all relevant stakeholders.

In close collaboration with all programme and support units, oversee the implementation of all aspects of Durable Solutions for Refugees under the Shirika Plan, including products and services adapted to the local contexts to respond to the needs of all relevant stakeholders.

Oversee all staff members who are undertaking migration movement operations in thec omplex operating environment of Kenya, including activities related to field support, movements, data processing and compliance. Ensure staff development opportunities including capacity building and training, assigning, and evaluating work, completing performance assessments, and participating in the resolution of performance issues to ensure high quality work and the accurate completion of activities.

Oversee the efficient and effective management of airport services for arriving and departing individuals, including in relation to documentation, luggage, escorts, and special services. Ensure staff deliver the highest quality service, interact appropriately with airport and government officials, and resolve urgent issues as they occur. Prepare work schedules, validate hours, and ensure the processing of relevant financial paperwork in coordination with the resources management unit.

Oversee staff as they assist individuals at transit centres or third-party facilities. Resolve complex issues as they arise and take action to improve services. For third party facilities, ensure accommodation is up to IOM standards. Manage assets and inventories, ensure the processing of financial paperwork, supervise quality control of vendors, and manage the transit centre vehicles and related schedules, staff, and paperwork, if relevant.

Ensure interpretation services are coordinated for individuals at the airport, in transit centres, camps, consolidation points and third-party facilities or during transport by air, ground or water, ensuring the processing of financial paperwork related to interpretation services as needed. Supervise the coordination of transportation from consolidation points, transit centres and third-party facilities, ensuring service providers meet IOM standards. Oversee pre-departure counselling on pre-embarkation procedures and special needs, such as meals, medication, wheelchairs, and medical conditions.

Ensure Data Processing staff members are undertaking secure storage of documentation and data in accordance with IOM principles and guidelines and that they are dispatching travel documents and coordinating exit permits and travel documents in a timely manner. Oversee the preparation of regular data mining reports on MiMOSA; advise management on possible issues which need attention

and suggest corrective actions.

Ensure compliance activities related to project monitoring and evaluation, training, youth services, project reporting, project support and protection are being carried out efficiently and effectively by the Operations Specialist, Compliance and that they are reporting regularly on the work being accomplished, particularly in relation to training of Movement Operations staff members and youth service activities at IOM transit centres.

Develop and ensure the implementation of quality assurance procedures, ensuring checks are being regularly undertaken by staff members and incident reports are being submitted to and responded to in an efficient manner. Prepare statistics and reports, and regularly advise the Head of Programme and Policy Development on relevant activities. Streamline report preparation and presentation in order to improve services and ensure data on all procedures is compiled, summarized and presented in a timely manner.

Demonstrate a comprehensive understanding of relevant Movement Operations SOPs and Movements-related systems and databases (including iGATOR, MiMOSA, SAR and Amadeus), as well as the ability to remain professional, impartial and unbiased during all interactions with migrants and colleagues per the IOM Code of Conduct and instruction on the PSEA.

Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Take action in relation to non-compliance to SOPs or codes of conduct by IOM staff members or partners in coordination with relevant managers/units.

Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

Master’s degree in Political or Social Sciences, Development Studies, Human Rights, International Relations, Law, or a related field from an accredited academic institution with five years of relevant professional experience; or,

University degree in the above fields with seven years of relevant professional experience.

Experience

Experience in the field of migrants' assistance with a government or UN agency, or a regional or international organization;

Prior Movement Operations experience, especially in IOM, is highly preferred;

Direct experience in the region an advantage;
Transportation-related and/or management experience is a strong advantage; and,

Experience in the usage of office software packages (MS Word, Excel, etc.).

Skills

Demonstrated proficiency with IGator, MiMOSA, SAR and Amadeus;

Excellent computer skills and a high level of proficiency in spreadsheet and database applications;

Excellent verbal and written and communication skills and ability to effectively communicate with and lead a team;

Ability to work with large, multi-cultural teams in a changing environment, including supervision of a team, directly and remotely;

Good knowledge of UN, IOM, International Organizations and NGO mandates and programmes in migrant's rights, humanitarian assistance, post conflict migration and development;

Knowledge of IOM's Movement Operations programme implementation and administrative, financial, and business rules and practices is desirable; and,

Knowledge of spreadsheet and data analysis an added advantage.

Languages

IOM’s official languages are English, French, and Spanish. All staff members are required to be fluent in one of the three languages.

For this position, fluency in English is required (oral and written).

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

How to Apply

For more information and job application details, see; International Organization for Migration Migration Movements Coordinator Jobs in Kenya

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