International Medical Link Medical Officer - Manager- IML Medical Services Department Jobs in Uganda

International Medical Link Medical Officer - Manager- IML Medical Services Department Jobs in Uganda

  • The Head of Medical Services will report to the General Manager of International Medical Link (IML) and ensure efficient means of operations within the crucial Medical services Department.


  • Spear head planning, Directing and Coordination day today activities of the department.

  • Develop budgets and reports and communicate to various stakeholders as required on behalf of IML or the department.

  • Perform regular monitoring and audits of the departments operations to ensure efficiency, growth and development of IML Medical Services.

  • Establish policies, procedures and routine activities required for efficient operation of
    the department in consultation with the General Manager.

  • Negotiate for better pricing and working relations with Health Service Providers/Hospitals within the network to ensure low claim rates.

  • Establish control measures along with all relevant stakeholders to control medical
    insurance fraud.

  • Create opportunities to sensitize clients and hospitals on effective usage and best
    practices of the medical insurance policy

  • Attend / organize in internal and external Continuous Medical Education (CME)

  • Review claims submitted by hospitals in the network and recommend payment for their claims

  • Coordinate with the rest of the medical team to ensure selected IML patients are visited to for purposes monitoring claims costs and improving customer experience.

  • Resolve potential and active customer care complaints under the jurisdiction of the Medical Services Department.

  • Supervise operations of the Medical Services Department at IML including supervising junior staff.


  • Proven work experience of at least 3 years in a clinical works or a client focused medical services work environment.

  • Knowledge of common medical challenges and solutions in the Medical field and service industry

  • Solid understanding of healthcare procedures, ethics and regulations

  • Customer care skills and practices

  • Excellent organizational and time management skills

  • Ability to supervise and train team members

  • Problem-solving skills and attitude

  • BS degree in Medicine with a postgraduate qualification in Management and Administration, Business Management, Public health or relevant field a strong added advantage

  • Excellent analytical skills with an attention to detail

  • Integrity, with an ability to handle staff and stakeholders professionally.

  • Ability to commit to a full time job

    How to Apply

  • For more information and job application details, see; International Medical Link Medical Officer - Manager- IML Medical Services Department Jobs in Uganda

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