Insurance Regulatory Authority of Uganda Front Desk Executive Jobs

Job Purpose :

Portray a professional image of IRA to all visitors by receiving visitors and perform clerical functions of the front desk office in line with IRA’s rules and regulations.

Duties and Responsibilities

Maintain the reception area in a clean and tidy manner, attend to visitors and notify
pertinent members of staff.

Maintain visitors’ registry book and direct visitors to the respective offices.

Provide requested information, take messages or redirect inquiries to appropriate offices.

Keep a databank of contact addresses of all business associates of the Authority

File and keep up to date records of correspondences.

Maintain a consistent stock of company brochures, for all products and routine forms for distribution.

Assist in preparing materials for meetings and produce records of proceedings upon
management requests.

Undertake all typing work including reports, minutes, memos and letters for senior staff as may be directed.

Receiving and directing all incoming calls.

Receiving and directing all incoming mails.

Receive and attend to clients in a courteous and professional manner.

Any other duties as may be assigned from time to time

Key Performance Indicators

Tidiness and orderliness at the reception area.

Expeditious communication with all clients & staff.

Timely receipt, recording/registering and distribution of

all incoming mail to the
addressees.

The accuracy of output including; reports, minutes, memos and letters for senior staff.

Up-to-date records of correspondences

Person Specifications

Qualifications

At least Bachelors (Honors) degree in Secretarial Studies or its equivalent.

Additional qualification in customer care is an added advantage.

Competencies

Personal presentation

Communication skills.

Interpersonal skills

Personal presentation

Computer skills

Knowledge of use of office equipment

Customer care skills

How to Apply

Interested candidates who meet the requisite qualifications should submit their applications together with copies of detailed up-to-date CVs with at least three referees, not later than 5:00 pm on 7th September 2020 to:

The Chief Executive Officer
Insurance Regulatory Authority of Uganda
Plot 5 Kyadondo Road, Legacy Towers, Block B, 2nd Floor
P.O. Box 22855, Kampala

Or emailed to:

ira@ira.go.ug

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

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