Inside Sales Representative Jobs in Nairobi

Inside Sales Representative Jobs in Nairobi


  • Our client is a start-up founded by technology enthusiasts with more than 30 years’ experience in the data center industry across the world.

  • They have recently received their series B funding and are looking at expanding their team.

  • They seek to hire an Inside Sales Representative who sells the company’s solutions to small and midmarket new accounts and/or expands existing accounts.

    Key Responsibilities

  • Builds and maintains relationships with key partners in assigned accounts/prospects

  • Facilitates customer relationships to ensure timely resolution of customer issues

  • Coordinates sales approach with the extended sales team (Sales Engineers, Solutions Architect, Customer Care, Commercial Solutions, Sales Operations, etc.) and external partners (Reseller, Strategic Alliances, etc.)

  • Uses network of peer representatives in strategic alliance and reseller partners to map and penetrate accounts

  • Researches and documents detailed understanding of customer business and organizational landscape on select accounts as needed

  • Develops account plans focused on maintaining/growing accounts on occasion

  • Identifies customer’s business needs, challenges, and technical requirements and matches to company solutions in partnership with SEs/SAs

  • Delivers pitch on company product set and solutions in partnership with SE/SAs and Sells full suite of company offerings to include entire footprint

  • Uses external partners to drive solution development in new areas/prospects

  • In terms of contract renewal , Addressing high churn risk customers using internal resources and external partners proactively

  • Facilitates customer contract renewals and negotiations to protect revenue

  • Uses internal resources to understand customers contractual obligations around notice periods, renew terms, company exposure

  • Ensure proper information maintenance in ZohoCRM

  • Maintain up to date and accurate information on all customer and sales activity in ZohoCRM.

  • Monitors and maintains status of opportunities in ZohoCRM, following the principles of forecasting

  • Identifies at risk accounts, expiring contracts and forecast churn

  • Prioritizes list of accounts/prospects for short and long term pursuit to achieve assigned
    sales objectives and provide accurate forecasts

  • Coordinates with Opportunity Development Team on a strategy for lead & sales opportunity qualification

  • Pursues the highest propensity prospects, fills the funnel with opportunities; cold calling prospects and building industry contacts

  • Facilitates the commercial offer and contract negotiations in partnership with Sales Management, using internal resources as needed to acquire the best commercial terms possible

  • Partners with sales leadership, commercial solutions, and P&L to recommend deal structure

    Qualifications & Experience

  • Bachelor/Masters degree or equivalent through experience

  • At least 2 years of experience, preferably in B2B IT Services/data center/telco/network environment

  • Track record of sales achievement in the Kenya ICT market

  • Good understanding of cloud, enterprise digital transformation

  • Demonstrable understanding of direct sales and the Data Center industry

  • Keen understanding of value of LinkedIn and other social media platforms for engaging with prospective customers

  • Pro-active attitude, can do mentality, can thrive on a relatively “high rejection/low hit rate” ratio

  • Ability to self-start, self-motivate, self-sustain, self-improve and work independently

  • Excellent solution/consultative selling skills, proven ability to articulate clear value propositions

  • Experience in cold-calling

  • Good understanding of Microsoft office applications

  • Good team-working skills

  • Active on social media

    How to Apply

  • If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Inside Sales Representative – IT) to

  • jobs@corporatestaffing.co.ke before 25th May 2022.


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